Director of Operations - Value Based Care

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Job description

The Director, Value Based Care (VBC) Operations will assist the Chief Medical Officer of Value Based Care and Population Health in developing, implementing, and managing value based care initiatives at Satellite Healthcare

About Satellite Healthcare

Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization.

Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives.

Across our organization, we share a single mission - to make life better for those living with kidney disease. Watch our video to learn more about our mission.

About the Role

The primary responsibility will involve the development of Value Based Care programs and oversight of Value Based Care operations. This role will assist in advising on Value Based Care program structure and build-out dedicated teams. This position will work closely with cross-departmental teams at Satellite Healthcare who are responsible for project execution and will also require interactions with Satellite Healthcare partners in Value Based Care, including physician groups, dialysis units, hospital systems, and payers.

Essential Functions:

• Maintains a market awareness of providers, competitors, or other business opportunities
• Works with business development to enhance market development
• Develop, coordinate, prepare, and help implement project plans to support SHC VBC initiatives designed to support growth, improve operations, and enhance patient experience
• Provides supervision, mentoring and advice to the Care Management Staff
• Responsible for driving the Satellite Healthcare culture through values and customer service standards
• Accountable for outstanding customer service to all external and internal customers

Minimum Education & Experience:
Any combination of education and experience that would likely provide the required knowledge, skills, and abilities as well as possession of any required licenses or certifications is qualifying

• Bachelor's degree from an accredited university; Master's Degree preferred
• 8 years of healthcare management, managed care, or supervisory experience
• Experience with chronic kidney disease and/or end stage renal disease preferred

Minimum Knowledge, Skills & Abilities:

• Ability to travel to advance or manage integration projects
• Ability to multi-task, superb attention to detail, strong organizational skill, ability to work with minimal supervision
• Ability to problem-solve and exercise good judgment in a changing environment; ability to adapt to changes in work environment, work assignments, and/or changes in priorities

About You

Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships.

What You Will Gain
Relationships: You will work directly with a multi-disciplinary team who are just as passionate as you about making a difference in others' lives. You will also work alongside leaders who believe leading means serving; they support you in providing care that is unsurpassed in our industry.

Impact: The care you provide will enable our patients to live a better life that meets their needs holistically.

Growth: A Satellite career offers a lot of challenges, but also the support and leadership to learn and grow from each one. Here, the paths you find for fulfilling your aspirations don't need to be linear if that's your choice. With everything Satellite is doing to be a force for progress in the industry, you have many options before you.

Satellite Healthcare, Inc. is an equal opportunity employer. Satellite Healthcare, Inc . does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service. Satellite Healthcare, Inc . offers a drug free work environment.