HR COORDINATOR - HUMAN RESOURCES

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Job description

The HR Coordinator provides tier-one inquiry support to employees and external customers by supporting the service center model. In addition. They provide support to the HR department, management and employees in a timely, accurate and confidential manner. The HR Coordinator has basic to intermediate working knowledge of Human Resources (HR) practices that they will utilize to assist the department by managing clerical functions and work flows, assisting with projects, and providing a variety of support to HR Leadership relating to all areas of Human Resources.

Job Specific Essential Functions

Essential Functions

• Serves as initial point of contact for staff, management, customers, and volunteers; accurately and effectively meeting their needs.
• Maintains knowledge of organizational and departmental policies and procedures
• Appropriately directs inquiries and concerns regarding employment, benefits, LOAs, policy interpretation, employment verification, employee relations, and general questions
• Responds to basic questions regarding corporate policies and HR practices and standards
• Proactively escalates issues to appropriate parties on the customer's behalf to ensure a timely response
• Provides effective and courteous service to employees, management, HR Staff and external candidates
• Supports Service Center staff relative to phone and walk in traffic as needed
• Manages personnel files from new hire to termination including but is not limited to updating records, scanning, and/or copying
• Processes personnel actions in HRIS system
• Processes unemployment claim requests
• Assists with onboarding process (applicant testing, background check clearance, new hire appointment, state/federal/local form compliance)
• Verifies and maintains I-9 documentation
• Manages badge administration process and distribution
• Assists with LOA and Benefits plan administrative duties and communications as requested
• Participates in special projects as needed
• Assists with providing system generated reports and compiling statistics on HR programs and projects
• Helps with project plan management, timelines and communications as requested
• Orders supplies and other items for department as requested
• Manages incoming and outgoing mail distribution and FedEx
• Position may require travel between various Hoag Hospital (Hoag) locations and its affiliates
• Position may require participating in meetings outside of normal business hours including occasional evenings
• Perform other duties as assigned.

Job Qualifications

Education, Training and Experience

• Required
  • High school graduate or equivalent.
• Preferred
  • 1-2 years of relevant administrative experience in a professional office setting.
  • Bachelors Degree in a business related field or equivalent work
  • Experience in Human Resources and/or Healthcare

Skills or Other Qualifications

• Required:
  • Excellent communication skills; organized, results oriented, ability to learn quickly, demonstrates composure, is approachable, is able to prioritize issues
  • Competent in MS Office applications
• Preferred:
  • Knowledge of applicable state and federal employment and labor laws, specifically CA/US labor law.
  • Competent in HRIS systems

License and Certifications

• Required: N/A
• Preferred: N/A

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