Senior IT Client Engineer - Okta/IAM

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Job description

Credit Karma is a mission-driven company, focused on championing financial progress for our more than 100 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), and growing their savings* -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in Oakland, Charlotte, Los Angeles and London.

• Banking services provided by MVB Bank, Inc., Member FDIC
  

Credit Karma's growing IT team is looking for an Sr. IT Client Engineer. As this team is growing and starting to scale, it is time to review our area of responsibility and take it to the next level. This includes automation(python, Go, Bash) of daily tasks and other areas with opportunity, revisioning our infrastructure converting our virtual machines into containerized deployments and since we are security focused, someone who has a passion for security first State of Mind. Our ideal candidate is passionate about providing the best customer service and end user experience possible, driving client config best practices within the team and constantly finding ways to improve end-user experience and IT efficiency through automation.

• Banking services provided by MVB Bank, Inc., Member FDIC
  

What You'll Do

• Write tools to automate the management of the services we support
• Be part of a on call rotation that includes one week of being primary and one week of being backup
• Leverage industry tools to design, deliver and support enterprise IT client management capabilities, including: client platform standards and performance, software packaging and distribution, patching and configuration, scripting, remote management and threat remediation
• Identify ways to improve efficiency and scale services leveraging tools and automation.
• Handle technical escalations, provide timely resolution of problems or engage lead staff for assistance
• Participate in on-boarding, training and mentoring team members
• Drive quality and adherence to best practices within the team
• Implement, integrate and support Okta's cloud technologies into Credit Karma's IAM environment.
• Support technical integration needs (design and development) that facilitate connectivity between SSO, directory, and provisioning tools.
• Test and evaluate changes and perform deployments during change windows.
• Follow proper change management and problem management procedures.
• Automate security controls using scripting
• Perform structured security risk assessment to identify, prioritize, and provide recommendations or solutions for issues found
• Maintain and improve the security bar of the Credit Karma corporate infrastructure
  

Must Have Tech Skills

• Okta Administration ( Provisioning Groups, )
• Certification in OKTA or any other IAM tool
• Scripting experience (Bash, Python)
• Active Directory Administration (Group Policy, DNS, ADUC, etc.)
• 5+ years experience in a client engineer/infrastructure role supporting 2k plus users in remote location in different geographies
  

Preferred Qualifications

• Experience with administration of Linux
• Experience working in a high security and/or highly regulated industry - we are both, and have to work to build highly constrained architectures that are as painless as possible, while remaining highly transparent for ease of compliance and audit
• Experience with Workday/Okta integrations
• Experience with a SAML/SSO solution and ticketing system
  

Equal Employment Opportunity

Credit Karma is committed to a diverse and inclusive work environment. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We've worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

Credit Karma is also proud to be an Equal Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information, or any other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance or similar ordinances.

COVID-19 update: Protecting the health of our employees and the candidates interested in a career at Credit Karma is our top priority. We appreciate your understanding and being open and flexible with any changes related to our interviewing process. Moving forward, all new hires are required to be fully vaccinated against COVID-19 and to share proof of that status prior to their first day of onboarding. If you are unable to be vaccinated for medical or religious reasons, we will explore potential reasonable accommodations; however, Credit Karma may not be able to grant such accommodations in all cases.

Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:

• GDPR Privacy Policy
• California Consumer Privacy Act (CCPA)