AFM Account Engineer I

The AFM Account Engineer position is critical as you are the first point of contact for communicating with our insureds & broker partners for all engineering products and services in our Southern California office that has a diverse book of business including manufacturing, healthcare, warehousing, real estate, etc. You will work in a variety of occupancies while establishing yourself as a trusted adviser to our insureds & broker partners, working to protect the value of our clients’ business.

On a corporate-wide basis, the AE evaluates & assesses risk to the insured’s business in terms of nature, likelihood & severity, then clearly communicates that to the production underwriter, insured & broker partner. The AE prioritizes exposures, helps all parties understand the hazards & risks to the insured’s business, develops cost-effective solutions & drives risk improvement. The AE works closely with the production underwriter on account renewals & prospects to ensure the growth of a profitable portfolio of business for Southern California. Through teamwork with field engineering, production underwriters & claims, the AFM Account Engineer provides responsive service & innovative solutions that foster long-term, mutually beneficial relationships with our insureds & broker partners.

Key responsibilities include:

1. Accurately assess and communicate risk information to obtain a competitive advantage for AFM, our insureds and our broker partners.
2. Obtain insured client / prospect understanding and agreement on the key hazards and the total impact of the exposures.
3. Consistently achieve risk improvement with creative, cost-effective solutions from a well-developed and executed account strategy.
4. Effectively manage change through communication with insureds and broker partners.
5. Manage the insured and broker-partner engineering relationships.
6. Support new business opportunities, including conducting Prospect visits as needed.
7. Develop and manage an engineering resource plan that meets both AFM and individual insured needs.
8. Consistently communicate and demonstrate the value-added differential of AFM engineering to our insureds, prospects and broker partners.