Operations Administrative Support Specialist

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Job description

Job Details

Level
Undisclosed

Job Location
Pasadena (19005) - Pasadena, CA

Remote Type
N/A

Position Type
Full Time

Education Level
Undisclosed

Salary Range
Undisclosed

Travel Percentage
Undisclosed

Job Shift
Any

Job Category
Undisclosed

Description

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con (ICS) provides custom client solutions tailored to quality with the flexibility to operate in highly complex environments. The firm specializes in providing tailored services to clients whose needs exceed the sophistication and expertise of traditional guard firms. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.

Inter-Con is Everywhere Security Matters.

Job Description

As an Operations Administrative Support Specialist, you will report to the Operations Manager for one Inter-Con Security's largest clients in the Los Angeles area. Your growing and dynamic team is focused on supporting the scheduling operations for Inter-Con's most important resources: our security guards. If you have great communication skills, are interested in scheduling and enjoy working with people, this position is for you! Our leadership team is invested in your success, and we offer training that will ensure you are put in the best possible position to succeed.

Required Skills

• Experience with MS Office Suite
• Excellent Customer Service skills
• Able to interact within Inter-Con's corporate environment and effectively communicate with all levels of management
• Must be able to work effectively in a fast-paced environment and meet strict deadlines
• Excellent time-management, organization and multi-tasking skills required
• Team player with business maturity, enthusiasm, and a positive work attitude
• Sense of urgency

Essential Job Duties

• Manage daily scheduling operation and administrative functions
• Support Client requests for additional services and change requests
• Communicate with Officers efficiently and quickly to address gaps in scheduled hours
• Provide frequent updates to the SCE Operations Manager of potential issues regarding scheduled hours, staffing deficiencies, and client requests
• Develop and implement project plans for key strategic initiatives designed to improve scheduling operations capabilities and responsiveness across California
• Leverage available systems to optimize scheduling and reduce operational costs

Education

• High school diploma or equivalent

Preferred Qualification

• Experience with Salesforce.com a plus
• College degree strongly desirable
• Scheduling background

Schedule

• Must be reliable and able to commit to work given schedule including over-time as needed
• Must maintain flexibility regarding job assignments, which may include performing work for other departments, at different locations, and with mandatory overtime
• Must maintain flexibility and be able to work outside of weekly schedule depending on the needs of the business

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties and responsibilities may be assigned, with or without notice.

Veterans

Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit for more information.

Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822

California Applicants: Pursuant to the California Consumer Privacy Act, please review the Privacy Notice for California Residents found in Section 10 of our Privacy Policy which explains the categories of personal information that we collect and the purposes for which we use such personal information.

BY USING THIS SITE OR VISITING OUR OFFICES YOU AGREE TO THIS PRIVACY POLICY.

Qualifications