Associate Executive Director

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Job description

Associate Executive DirectorBrookdale Redwood CityRedwood City, CAMake Lives Better Including Your Own.The happiness of those we serve is dependent on the happiness of our associates, so you'll receive competitive compensation and a benefits package with additional perks designed to make you smile. The work you do will be challenging yet rewarding. But you'll earn more than a paycheck; you can enjoy opportunities to grow your career, as well as ongoing programs catered to your health, financial, mental, and emotional needs. Most of all, we believe you can find purpose, meaning, and the chance to be a part of something bigger than yourself.Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.We believe that in order to best serve our residents and patients, we need to first serve our associates. One way we do that is through our benefits. Our offerings include, but are not limited to:Full-time and part-time associate benefits:• 401(k) Retirement Savings Plan• Benefit plan package• Employee Stock Purchase Program• Pre-tax Commuter Benefit• Associate Compassion Fund• Associate Discounts• Identity theft protection• Pet savings and insurance plans• Voluntary benefits availableFull-time associate benefits:• Extensive Insurance Plans, including medical, dental, vision, flexible spending account, health savings account and more.• Paid Time Off• Adoption Benefit• Tuition Reimbursement• Company-provided life insurance and accidental death and dismemberment (AD&D)• Voluntary STD and LTDThis is an incentive based position, which may include bonuses, incentive, or commission plans.Please note, Brookdale has adopted a policy requiring all associates to be fully vaccinated against COVID-19, subject to limited exemptions based on medical conditions, sincerely held religious beliefs, or applicable state laws and regulations.ResponsibilitiesResponsible for the day-to-day operational execution in support of an Executive Director within a larger community. Manages occupancy and monthly financial performance for the property. Maintains positive working relationships with all residents, resident family members, employees, and the business community.Under direct supervision of an Executive Director, responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public.Supervises, directs, and motivates staff. Maintains superior training and morale. Ensures training programs are effectively executed.Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include pro-actively solving problems and resolving issues. Administers annual resident satisfaction survey.Executes renewal program with existing residents through a proactive program ensuring the highest renewal rate possible.In conjunction with the Executive Director, develops annual operating and capital budgets. Maintains budget accountability to the Executive Director, aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction.Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions and termination of employment of associates with attention paid to consistency in the selection and retention of quality personnel.Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence.Maintains current departmental policies, procedures, and licenses in accordance with all requirements.Fosters creativity among staff to deliver the highest quality and optimum services. Responsible for creating and maintaining an atmosphere of stability. Acts as a member of Resident Counsel.Develops and maintains a positive image with community. Becomes active in social and civic affairs of the local community. Represents the facility and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups.Conducts department head meetings on a weekly basis. Conducts quarterly associate meetings to review safety on all aging issues and building issues. Conducts quarterly residential meetings.Keeps current on competitive projects and programs in the market place.This job description represents an overview of theresponsibilitiesfor the above referenced position. It is not intended to represent a comprehensive list ofresponsibilities. An associate should perform all duties as assigned by his/her supervisor.