Laboratory Reporting Team Lead (Alternative)

---

Job description

Under the supervision of the Laboratory Reporting Coordinator, this position will provide initial guidance, training, and support for the Alternative Laboratory Reporting team within the California Department of Public Health's California Reportable Disease Information Exchange (CalREDIE). The Alternative Laboratory Reporting team ensures that laboratories conducting SARS-CoV-2 testing and reporting these results via CSV file, manual laboratory entry, or other non-ELR modality are doing so with timely and complete data. The Alternative Laboratory Reporting Team Lead will organize and oversee the daily efforts of the Alternative Laboratory Reporting team, to include scheduling of routine data monitoring and quality control tasks, onboarding CSV and other non-ELR submitters to the CalREDIE system and triaging and coordinating ad hoc responses to emergent issues with CSV and non-ELR data quality. This position will require strong communication and collaboration skills as the incumbent will represent the Alternative Laboratory Reporting team and CalREDIE in various efforts with both internal and external stakeholders. As needed, this position may also support other COVID-19 projects.

Must be able to work flexible hours, including weekends and holidays.

Must submit a resume and cover letter with the application. Please provide three professional references.

ESSENTIAL FUNCTIONS

• Lead and coordinate the work efforts of reporting analysts to review incoming lab reports, data extracts, dashboards, and portals to identify reporting exceptions among non-ELR submitters


• Develop standard processes and protocols for analysis, investigation, resolution, and reporting of exceptions.


• Oversee and coordinate the identification of new data submitters and coordinate onboarding for non-ELR reporting.


• Oversee and coordinate the process of manual adjudication of CSV records that are received with incomplete information to ensure availability to local public health partners in a timely manner.


• Lead the Quality Assurance/Quality Control (QA/QC) processes on data received via CSV file submission.


• Document and communicate identified issues succinctly and in a timely fashion, escalating issues affecting test and/or case counts.


• Establish and maintain reliable, efficient, and effective methods for communicating with involved partners via telephone and email,


• Produce data visualizations and written and oral reports.


• Perform other duties as directed by the CalREDIE Lab Reporting Coordinator.

JOB QUALIFICATIONS

• Demonstrated ability to effectively communicate orally and in writing with public health, laboratory, technical and healthcare professionals and internal partners.


• Ability to perform data analysis, data cleaning, and data quality assessment with attention to detail.


• Knowledge and application of Health Insurance Portability and Accountability Act (HIPAA) requirements and protection of health information.


• Prior knowledge and experience with Health Level 7 (HL7), preferred


• High level analytical and problem-solving skills.


• Completes assignments in a timely and efficient manner.


• Ability to prioritize and manage multiple tasks and work independently.


• Demonstrate reliability and integrity.


• Prior knowledge and experience in use of CalREDIE, preferred.


• Fluency in spoken English is required.

Education/Experience

• Candidacy for or completed Master's degree in public health, informatics, laboratory sciences or related field, preferred


• Experience with clinical terminology and interpreting laboratory testing results.


• Experience in coordinating complex projects.


• Basic knowledge and use of data visualization software such as Tableau or R, preferred.

Other Skills, Knowledge, and Abilities

• Knowledge of and skilled in the use of Microsoft Office products including Word, Excel, Access, Outlook, and Power Point

PHYSICAL DEMANDS

• Stand Frequently


• Walk Frequently


• Sit Frequently


• Handling / Fingering Frequently


• Reach Outward Occasionally


• Reach Above Shoulder Occasionally


• Climb, Crawl, Kneel, Bend Occasionally


• Lift / Carry Occasionally - Up to 50 lbs


• Push/Pull Occasionally - Up to 50 lbs


• See (Vision) Constantly


• Taste/ Smell Not Applicable

KEY

Constantly (5+ hrs/day)

Frequently (2 - 5 hrs/day)

Occasionally (0 - 2 hrs/day)

Not Applicable Not required for essential functions

WORK ENVIRONMENT

General Office Setting, Indoors Temperature Controlled

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)