Service Center Representative

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Job description

Customer Service Specialists needed!

Industry: Healthcare.

Location: San Diego CA.

Apex Systems is seeking multiple Customer Service Specialists to assist with inbound calls regarding healthcare records. The ideal candidate will have experience in a call center environment handling high volume calls and will be able to perform research and data entry tasks.

Candidates must have at least 2 years work experience in customer service, call center, administrative or data entry roles.

If this sounds like you then please send your resume to Aaron Brown at Apex Systems and we will set you up with an initial screening with one of our professional recruiters:



REQUIREMENTS:

Must have a fantastic work attendance history and must be punctual!

Two professional references will be required.

• Minimum of 2 years work experience as outlined above.
• Proficiency in handling inbound calls, math, data entry, typing, spelling and grammar, for which assessments are required.
• Demonstrated ability to work in a team-based environment as well as the ability to work independently with a strong initiative.
• Successful customer service track record.
• Ability to diagnose, analyze and solve a variety of quantitative and qualitative problems.
• Ability to communicate clearly and professionally.
• Computer experience preferably in a PC windows based environment.
• Willing to learn new tasks and adapt to new business requirements.
• Excellent conflict resolution and decision making capabilities.
• Ability to work productively at multiple tasks.
• Ability to adapt to change and be flexible in shifting priorities.

Location: Onsite in San Diego for training (no more than 30 days) then may have the option to work from home.

Shift options:
9am-6pm or 10am-7pm or 11am-8pm.
Normal shift is 8-5 but as the business changes the workers may be request to adjust their shift and may be requested to work weekends.

If this sounds like you then please send your resume to Aaron Brown at Apex Systems and we will set you up with an initial screening with one of our professional recruiters:



EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or . - provided by Dice