Instructional Designer/Salesforce Training Facilitator-21-02349

---

Job description

What You'll Do

* Manage the day-to-day implementation of a large-scale systems rollout for a dedicated team of commercial reps, including:

* Creating instructor-led training events

* Inviting teams to ITL and ensuring they are prepared for the event (e.g., have access to

sandbox, SFDC, etc.)

* Manage implementation of course curriculum, tracking participation of bout ILT and

elearning

* Following-up with managers about participation and attendance

* Lead all instructor led training sessions for your dedicated training groups, ensuring

accurate and complete training

* Host ongoing office hours and follow-up training sessions, as requested and required

* Gather feedback from participants and managers about the training via formal and

informal methods and share with core implementation team

* Review adoption metrics with the central team and look for opportunities to drive long-

term tool adoption

* In partnership with the central training team, support the creation of additional training

materials and job aides

* Work closely with regional stakeholders to address their needs and resolve requests

* Ability to simplify complex concepts through stories and examples

* Able to engage audiences both virtually and in person

* Works closely with instructional designers and trainers to develop and update training

curriculum.

What you'll need

● 2-3 years of experience training on systems, particularly SFDC. Previous experience with sales or training sale teams a major plus

● Advanced understanding of the SFDC platform and its functionality.

● Experience with LMS environments and rapid elearning content authoring tools

(Articulate ), and screencasts (Screenflow or Camtasia)

● Background in adult learning and instructional design; additional familiarity with design thinking, UX, and/or video production preferred

Bonus Points if

● Ability to translate data from feedback to improvements to both content and process

● Google suite experience (Docs, Sheets, Slides)

● Ability to manage projects and deliverables within tight timelines

• ● Bachelor's degree in-relevant discipline.