Loan Manager, Home Loans

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Job description

Who We Are

We're building the future of real estate - today.

HomeLight is the essential technology platform used by hundreds of thousands of homebuyers and sellers to partner with top real estate agents and win at any step of the real estate journey, whether that's finding a top agent, securing a competitive mortgage, or ensuring on-time, easy close.

HomeLight facilitates billions of dollars of real estate on its platform every year. Our vision is a world where every real estate transaction is simple, certain, and satisfying for all.

We pride ourselves on our company culture - but don't just take it from us. We've been recognized as a best place to work by Forbes. We're committed to diversity both internally and externally through programs such as our Black Real Estate Agent Program with NAREB. Our team breaks barriers every day while staying committed to HomeLight's goals and core values, which is a crucial element to our shared success.

What You'll Do

HomeLight Home Loans by HomeLight is a digital mortgage lender empowering today's homebuyer. We offer simple, transparent home loans that enable all creditworthy buyers to be treated like cash buyers. We're rebuilding the $10 trillion mortgage industry from the ground up using our powerful, automated technology. With HomeLight Home Loans, homebuyers are fully underwritten in just 24 hours, providing cash-like certainty. Even better? We save our clients thousands of dollars and weeks of frustration.

The Loan Manager function consolidates the processing, disclosures, doc-drawing, and funding responsibilities into one. This is possible because our proprietary platform allows us to harness the system driven nature of these functions and allows for human intervention to be focused on external interfaces (with settlement agents etc.) and unique/one-off situations.

As Loan Manager, you will perform the end to end mortgage processing functions and govern a pipeline as HomeLight Home Loans scales to originating $100 million per month of Qualified Mortgages within a year.

• Handle responsibilities in the HomeLight Home Loans back-office for up to 30 loans per month including processing with general underwriting knowledge, disclosures, closing, funding, and doc-drawing.
• Execute the loan manager functions by supplementing the system with interventions, clearing flags, applying rules that system has not yet been trained to apply and interfacing over e-mail, phone, or messaging interfaces with the borrower, real estate professional, settlement agent, insurance providers or Home Loan's technology vendor-partners
• Anticipate problems and focus on prevention. When bottlenecks or problems persist, identify software or process solutions that will prevent these from happening again and providing the feedback to team members to help create enhancements for system for prevention
• Collaborate with the underwriter to support the process and pace of the loan flow through the pipeline
• Be a core member of a team that is innovative and passionate about changing the mortgage world forever
  

What You Bring

• You have at least 3 years experience in the mortgage production line at a non-bank mortgage lender or at least 5 years at a bank mortgage department
• You have closed/funded or drawn closing docs across multiple states
• You have prior experience in pre-underwriting, processing, or at the disclosure desk in an individual capacity
• You are proficient with TRID guidelines in respect to initial and closing disclosures
• You care deeply about improving your own quality of life at work and believe technology can make the mortgage production role more satisfying and fulfilling
• You consistently surface errors and mistakes before loan consummation
• You thrive on continuous improvement, rely heavily on feedback, and have developed a keen listening sense
• You are uniquely attuned to the tell tale signs of broken processes, and fix problems before they "break" the team or business
• You believe that most problems should be solved using technology or smarter processes, and not just accepted and left to linger
• Your co-workers describe you as a prolific, super smart and an effective team member
• You surface things that are wrong and rightfully focus on improvements
  

Let's Chat!