Server

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Job description

Summary Description

• We are looking to recruit an enthusiastic and skilled server to oversee, enhance and ensure a pleasant dining experience for our guests. The Food Server will maintain a positive, collaborative and respectful relationship with all team members, engage with guests in a professional, dignified manner, and inform management of potential service and product issues before they arise. You will perform opening duties to prepare for service, and closing duties at the end of your shift. You will familiarize yourself with the daily menu so that you can provide efficient descriptions and answer guests' questions.

Responsibilities

• Performing opening duties such as setting tables, polishing glasses, stocking essential service items and assist in bar set up.
• Attend pre-shift line-up meetings to be aware of menu updates and specifics on offerings.
• Greet and seat guests. Be able to answer questions for guests on the day's menu.
• Ensuring beverages are served swiftly and replenished as needed.
• Ensuring accuracy when entering orders into point of sale (POS) system.
• Following up on food and beverage orders with back of house (BOH).
• Checking on guests to establish satisfaction with product and overall experience, and providing management with feedback.
• Issuing guests with their check on request, and greeting and thanking them sincerely on departure.
• Efficiently clearing and wiping tables to ensure a smooth turnover.
• Performing closing duties such as sweeping, wiping down service areas and restocking for the next service.
• Wearing a face mask at all times while interacting with guests and all staff members.

Qualifications

• 2+ years work experience in upmarket or high volume restaurant.
• Completion of product knowledge training, and written and verbal exams.
• Proficient with maintaining solid customer base.
• Excellent verbal communication skills.
• Outstanding people skills.
• Well-groomed, professional appearance.
• Available to work shifts, extended hours, over weekends and holidays.
• Physically fit, agile and dexterous.
• Ability to stand and walk for extended periods.
• Proficient time-management skills.
• Proof of COVID-19 vaccination status.