Maintenance Technician 1

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Job description

Essential Duties and Responsibilities (other duties may be assigned):

Resort Wide:

-Consistently follow the Welk High Five service standards at all times.
-Follow all company and department policies and procedures.
-Attend safety meetings, keep the workplace in safe condition, and work in a safe manner.
-Adhere to attendance policy and report to workstation at scheduled start time.
-Propose ideas or find ways to improve services, systems, and/or procedures.

Department:

-Respond to maintenance related requests following all the Resort standards.
-Prioritize requests fill a maintenance daily log or PM check list; and communicate any discrepancy to dispatch or supervisor.
-Observe Resort and Departmental standards and policies.
-Use tools safely and correctly.
-Check with front desk for daily rooms report and any guest call requests in a.m.
-Communicate status of job assignments and maintenance requests to supervisor and front desk.
-Maintain clean work area at all times
-Respond to emergencies.
-Respond to Corrective Maintenance requests as directed by a dispatch, engineering supervisor or front desk.
-Review and complete daily call log.
-Assist guests with requests.
-Clean engineering shop and all storage closets, and any other area assigned by the supervisor.
-Perform general maintenance duties including, but not limited to, minor electrical repairs, minor plumbing repairs, kitchen repairs, small appliances repair, spa cleaning and chemical testing, and light painting / drywall repair.
-Respond investigate and complete work orders in Guest Rooms, Public Space, and Offices maintenance requests.
-Perform Preventive Maintenance tasks as assigned.
-Completely familiar with Resort Emergency procedures and able to respond quickly and accurately during an actual emergency, and notify all appropriate personnel.
-Complete residence PM's with a high degree of quality.