Personal Banker- Brookvale

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Job description

Fremont Bank founded in 1964, is one of the oldest independently owned banks in the Bay Area and is one of the top rated mid-tier banks in the nation. Voted a Top Workplace for 2021 and for the past eleven consecutive years, Fremont Bank has an immediate opening for a Personal Banker in Fremont, CA.

Position Overview

The Personal Banker will sell retail consumer and business products and services to existing clients and prospects. The Personal Banker delivers world class service in accordance with Fremont Bank standards at every client interaction; Develops and maintains internal partner relationships to maximize cross-sell. Achieves sales standards through outbound calling, outside prospecting and expanding relationships with existing clients. May handle cash transactions as needed.

This is a 30 hour per week position.

Role And Responsibilities

• Accurately open new accounts and service existing accounts
• Promote and cross sell products and services based on customer need: effectively utilizing sales, customer profiling and customer service skills to make significant contributions towards meeting individual and branch goals
• Provide exceptional service that is consistent with or exceeds bank standards of excellence in customer service
• Resolve customer issues in a timely, professional and consistent manner
• Perform outbound calling function to generate sales and increase cross-sell and retention

Minimum Qualifications

• Solid sales experience with a track record of success in offering banking products
• Warm lead generation
• Prior banking/teller experience is a plus
• Customer service experience; 2 plus years preferred
• Must be knowledgeable in all areas of branch operations and security
• A full understanding of regulatory compliance issues is required
• Must possess excellent verbal and written communication skills
• A professional appearance is a must
• High school diploma or GED required; College degree preferred
  

Job Location: Fremont, CA