Banking Customer Service Rep/JS

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Job description

Immediate job opportunity for Banking Customer Specialist in Chatsworth, CA.

TSC Customer Specialist Responsibilities:

• Answer member questions regarding Credit Union services
• Opening and closing accounts
• Respond to secured emails and live chats
• Ordering checks and process debit card orders, mail and wire requests
• Identify member needs and cross sell products and services

Experience
* A minimum of 1-2 years of experience working in a member/customer facing environment.
* Experience working in a financial institution call center or branch office strongly preferred.
* Experience working with account management and transaction processing software is required.

Education/Certifications/Licenses
High school graduate or equivalent

Interpersonal Skills
* Excellent communications and public relations skills.
* Ability to work well under pressure.

Other Skills
* Ability to use a personal computer and related software applications including Microsoft Word and Excel.
* Strong writing skills.
* General knowledge of credit union policies and procedures.
* General understanding of credit union products and services.

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.