Audit Manager - QAIP

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Job description

Purpose of Job We are seeking an Audit Manager for our San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL, or Charlotte, NC location.

Remote work is available for candidates who do not live in a location where USAA has a physical office.

If on location: USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused deliverables. The actual days onsite are determined between each employee and the employee's manager.

If remote: Occasional travel will be required to USAA facility for training and/or meetings

Leads and executes complex audit engagements throughout the audit lifecycle, to include understanding of horizontal and vertical business impacts, integrating audits with IT, analytics, and projects and reviewing work papers. May lead engagements as Auditor-In-Charge (AIC). Maintains knowledge of financial services regulations. Creates and independently performs complex work assignments and problem resolution in support of risk-based assurance and advisory engagements. Leverages results from engagements and continuous monitoring activities to assist Audit Leadership in updating risk assessments. Adheres to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics.

This position is for an Audit Manager role within the Audit Services Quality Assurance & Improvement Program (QAIP) Team within the Professional Practices group. QAIP drives continuous improvement in Audit Services practices through the maintenance of a Quality Assurance and Improvement Program that covers all aspects of the internal auditing activity, including conformity with the Institute of Internal Auditors (IIA) International Standards and Code of Ethics. It is designed to ensure that Audit Services can continuously deliver best in class internal audit services to USAA, providing assurance to stakeholders that Audit Services performs in accordance with its Charter and operates in an effective and efficient manner.

Quality Assessment processes provide assurance that internal auditing work conforms to USAA Audit Services standards and methodology and IIA International Standards. The QA process covers internal audit activities for all of USAA's business segments and operational areas (Banking, Insurance, Finance, Compliance, Risk, Information Technology). The QA process also extends to ensuring quality of all core Audit Services processes and reporting mechanisms in line with IIA and regulatory expectations.

Job Requirements About USAA
USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

USAA Careers - World Class Benefits (31 seconds)

• Primarily serves as Auditor-in-Charge (AIC) and main point of contact for the business through Audit engagements.
• Leads and executes complex audit engagements throughout the audit lifecycle. Leads continuous monitoring and advisory activities, special reviews and investigations.
• Responsible for executing multiple areas of complex test work during audit activities. Executes audit documentation techniques including key risks and controls alignment to audit test objectives and conclusions and assigning appropriate issue severity.
• Manages day to day engagement-related efforts and assignments of Audit team members with varying degrees of expertise and experience when conducting engagements as the Auditor-in-Charge (AIC).
• Develops and independently updates risk & control matrix at the engagement level for each engagement
• Develops and verifies accuracy of content within audit reports and conducts continuous monitoring activity documentation.
• Reviews work of team members; providing feedback/questions and completes audit team end of engagement evaluations when applicable.
• Ensures engagements are completed objectively, professionally, and in accordance with corporate and industry audit standards. Makes recommendations for severity ratings to Senior Audit Manager (SAM)/Director. May communicate with regulators.
• Utilizes and provides guidance to team members on the use of audit business systems, applications, and/or audit tools to create queries and ad hoc reports.
• Reviews, analyzes, and interprets data collected from multiple sources to ensure valid conclusions from audit testing are drawn.
• Identifies control weaknesses and opportunities for improvement in the current operating environment and provides recommendations for corrective action; drafts the related audit issues and audit reports with oversight from audit leadership for issuance to respective client leadership and coordinates and/or conducts follow-up activities.
• Leads team audit activities and provides feedback on planning and scoping, and review of risk assessment and testing that demonstrates critical thinking ability.
• Builds and develops relationships both internally within Audit Services and externally with clients and control partners to help drive strategic objectives with the business and effectively challenges business action plans. Communicates effectively with the business/clients and delivers risk-based and difficult messages regarding issues and control weaknesses to ensure proper risk assurance coverage.
• Provides day to day coaching guidance and on the job training to team members to ensure development, quality and timely audit engagement deliverables.
• Provides information from audit results and insight to assists Audit Leadership in the updating of risk profiles and risk assessments related to the engagement.

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Minimum Requirements:

• Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology. Four additional years of related experience beyond minimum required may be substituted in lieu of a degree.
• 6 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience. Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment.
• Knowledge of internal audit principles or initiative to examine, analyze, assess, and draw conclusions from audit work and present findings to multiple audiences.
• Demonstrated experience effectively communicating and challenging Controls with business partners and leaders.
• Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls.
• Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit.
• Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities.

Preferred Experience:

• 4+ years' experience in large retail bank internal audit departments', or equivalent audit experience.
  Equivalent = minimum 4 years as:
  • Federal Regulator for banks (FDIC, OCC, Federal Reserve) with experience supervising large banks with assets > $80B
  • Top tier firm (Big 4, Protiviti, etc.) with experience auditing or consulting with large banks with assets > $80B

• Expert in-depth knowledge of regulatory guidance, IIA Standards, IIA Practice Advisories and Practice Guides.
• Strong background/experience with one or more of USAA's business segments and operational areas (Banking, Insurance, Finance, Compliance, Risk, Information Technology).
• Advanced knowledge of internal controls, business and information technology risks and/or audit techniques in a large financial service organization.
• Skilled in posing effective challenge to Audit Services executives, management and staff, while maintaining strong relationships.
• Excellent communication skills with the ability to impact and influence.
• Experience with audit engagement support tools including electronic workpapers.
• Preferred designations include CIA (Certified Internal Auditor), CISA (Certified Information Systems Auditor), CFSA (Certified Financial Services Auditor) or other relevant business designation.

Additional Job Description:
This position is for an Audit Manager role within the Audit Services Quality Assurance & Improvement Program (QAIP) Team within the Professional Practices group. QAIP drives continuous improvement in Audit Services practices through the maintenance of a Quality Assurance and Improvement Program that covers all aspects of the internal auditing activity, including conformity with the Institute of Internal Auditors (IIA) International Standards and Code of Ethics. It is designed to ensure that Audit Services can continuously deliver best in class internal audit services to USAA, providing assurance to stakeholders that Audit Services performs in accordance with its Charter and operates in an effective and efficient manner.
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Quality Assessment processes provide assurance that internal auditing work conforms to USAA Audit Services standards and methodology and IIA International Standards..... click apply for full job details