Property Management Associate

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Job description

Company Overview:
Brookfield Properties has an immediate need for a Property Management Associate at Park Meadows in Lone Tree, CO.

At Brookfield Properties, the foundation of our success is firmly rooted in our people.

Our company is comprised of experts across a range of specialties who share a goal of ensuring our properties are continuously evolving to meet the needs of our communities and stakeholders. To meet this goal, we hire visionary, entrepreneurial talent who help us innovate and enhance our business. We build collaborative teams who value integrity, creativity and diversity.

Our teams operate an iconic portfolio of irreplaceable properties within the world's most dynamic markets. As one of the largest real estate services companies, we provide management and development expertise exclusively for properties owned by Brookfield Asset Management.

Our retail group operates destination, standalone retail real estate globally, including over 150 malls in the United States. Our regional shopping centers create a sense of place in the heart of the communities in which we do business: offering retail, lifestyle, dining and entertainment options.

Position Overview:
The Property Management Associate (PMA) is responsible for efficiently coordinating all common area activities for the shopping center with the intent to maximize common area programming. This person will uphold the property's strategic plan and company visual standards. The PMA serves as a liaison between internal business units, the General Manager (GM), the Operations Manager (OM), the Group Business Development Representative (GBDR), those in Tenant Coordination and National Accounts, the Retailers, Contractors, and City/Town Officials to ensure effective communication, coordination, and programming of Business Development, Strategic Partnerships and Marketing activities for the shopping center.

Overall, we seek qualities that display our company's core values which are Humility, Attitude, Do the Right Thing, Together and Own it.

Key Responsibilities:

1. Business Development (TILS, RMU, KIOSK)

Facilitate license agreement administration for approved merchants (distribution, tracking approvals, obtaining signatures) and administer merchant on-boarding paperwork

Prepare merchant for opening and vacating by coordinating logistics with property operations and security departments

Execute deals in Salesforce system and maintain merchant files in compliance with auditing guidelines

Inform retailer of benefits of business development retailer programs

Screen and prospect for business development applicants

Identify appropriate common area placement by understanding available inventory

Participate in specialty leasing site visits with prospective tenants as requested and provide information on traffic, trade area

Negotiate new and renewal storage and local vending agreements

Ensure temporary merchants adhere to Company guidelines and common area standards: (late openings use clause infringements, manning units, etc). Deliver violation letter and action notice as well as route internally to GM, Director of Business Development, GBDR and accountant.

Prepare deal sheets for short term deals under targets

Sign up new and existing tenants for Company Insurance

Uses best judgment to resolve customer complaints and communicate any issues to the GM and GBDR

Collect rent from Business Development tenants and follow up with tenants directly when needed

Manage the Specialty Leasing forecast using the Salesforce-based MAP report

2. Strategic Partnerships (Alternative Revenue and Sponsorship)

Update /manage Alternative Revenue Inventory in Salesforce

Prepare sales packages

Screen and route Alternative Revenue (event access, media, sponsorship)

Effectively coordinate with external back lit directory company (for example: Smartlite, Clear Channel) for postings and quarterly directory updates. Monitor program so that no back-lit panel is vacant.

Screen Strategic Partnership Alt Rev opportunities and communicate those opportunities to the appropriate representative

Screen & route Alternative Revenue (event access, media, sponsorship) call-ins to SP Rep assigned to property

Alert corporate if any digital screens (Company owned Large Format or Food Court Video Walls, AdSpace) are not functioning or damaged (if applicable)

3. Tracking Merchant Metrics

Collect and enter specialty leasing sales information

Manage collections to minimize accounts receivables

4. Events

Participate in Monthly Marketing calls

Secure retailer participation for events (sampling, demos, offers, displays, etc.)

Execute events planned for the property

Follow up with retailers after events to determine results/metrics

Complete Marketing Sharepoint site post events

Implement Retailer Partnership deals (MAC, Lego)

Worldwide Photography's on-site contact during Vacation/Easter

5. Visuals/Collateral

Coordinate selection of process and direct work to contracted visual merchandisers, ensuring compliance with Company guidelines

Post/maintain signage/collateral associated with contracted media buys

Post and take down collateral

Coordinate barricade graphics and install for vacancies or new retailers

Coordinate vacant window displays and RMUs

6. Digital

Provide local social media posts to Community Manager

Respond to Medallia marketing comments

Update website, directory, sales, careers, events, etc.

Respond to Opinions Matter emails

Responsible for posting appropriate content on social media

Provide corporate team with relevant content from retailers for emails and SMS

7. Miscellaneous

Submit local content for digital screens

Other duties as assigned

Qualifications:
High School Diploma or GED required

Bachelor Degree preferred

2 Years of Experience, preferably in Retail or Real Estate, Project Coordination, Marketing, Event Planning, Accounting and Sales

Must be able to work in a fast paced, highly dynamic work environment

Excellent interpersonal, organizational, time management, oral and written communication skills

Ability to work and learn independently and in a team situation

Ability to deal with multiple projects and tasks effectively and establish priorities with flexibility

Strong attention to detail and ability to follow through

Self-motivated, pro-active individual with a positive attitude

Ability to read and understand standard business documentation (e.g. contract language)

Excellent PC, Excel, MS Word, PPT, Adobe, Publisher, (url removed) and Social Media

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, genetic information, marital status, sexual orientation, national origin, disability, age, veteran status, or any other characteristic protected by federal, state, or local law.