Host / Greeter - Phantom Canyon Brewing Co.

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Job description

Phantom Canyon is Colorado Springs' original brewpub!

Craft comes first is more than a motto. It's a way of life in every action we take. Experimenting with lip-smacking beers. Concocting flavor-rich appetizers and entrees. Since opening in 1993, we continue honoring the spirit of the Phantom Canyon and Chief Two Moons by dedicating ourselves to giving Colorado Springs the best beer, the best food and the best hospitality we can. All three levels share stories from brew and food lovers of all walks of life, making us one of the best restaurants in Colorado Springs.

We are looking for a guest focused, daytime Host / Greeter to make a great first and lasting positive impression with our guests. As the first person the guest sees when they walk through the door, the Host creates a welcoming and friendly environment.

Host Job Duties and Responsibilities

• Greet guests, and if needed, confirm reservations, take reservations, and track occupancy chart for the restaurant
• Answers phone calls and provide basic information on reservations, availability, restaurant hours and services
• Take orders over the phone and pack prepared take-out orders
• Keep track of the waiting list and open tables; monitoring the flow of the dining room and taking note of which tables are ready to be sat, which tables are being bussed and which tables are coming close to closing
• Assign tables to guests depending on party size and Server availability
• Accurately quote wait times to guests
• Alert and call guests when the table is bussed and cleaned
• Escort guests to table and present food and drink menus
• Answer guest questions regarding menu items; recommend or suggest items as needed
• Observe and assists in preparing unoccupied tables for customers by cleaning and sanitizing all surfaces and removing debris
• Assist with restaurant side work and opening and closing duties
• Other duties as assigned by management

Job Requirements and Qualifications

• Available to work a variety of shifts to include days, nights, evenings, weekends, and holidays
• Friendly "people-person"; polite and courteous to all guests
• Works well as part of a team and on individual tasks
• Eager to learn and grow within the restaurant
• Physically able to wipe down tabletops, chairs, and booths; able to pick up debris from floor; able to carry 25 or more pounds; able to push vacuum or mop
• Able to perform basic mathematics
• Physically able to stand and move during the length of shift; able to bend and kneel through shift

Benefits are offered to full-time employees (averaging 30+ hours per week) after a waiting period. Our current benefits include medical, dental, vision, life insurance, disability, telehealth, accident, paid-time off and 401K!

If you are looking to join a fast-paced and fun team we would love to meet you!

Job Types: Full-time, Part-time

Pay: From $12.32 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Vision insurance

Physical Setting:

• Casual dining restaurant

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

Application Question(s):

• If hired, which days and shifts are you able to work?

Experience:

• restaurant: 1 year (Preferred)

Work Location: One location