Billing and Membership Coordinator

The Billing and Membership Coordinator will support office billing functions for all internal and external customers for RE/MAX, LLC. These functions include; researching requests, providing system training, performing account reconciliations and billing/payment application. This position will provide support to the regional staff, offices, and internal departments.

Responsibilities:

• Provide exceptional customer service/support to all Owned Offices, Regional Staff, Membership Services and Cash Receipts. Respond to customer questions and/or concerns by sharing relevant information, focus on finding a solution and/or offer alternatives.
• Research / reconcile all billing discrepancies identified by offices/regional services. Generate financial reports that are clear and easily understood based on the specific requests from their customers.
• Effectively communicate the financial data/results found in the reports/reconciliations they are providing to their customers with clear information that is understandable.
• Open/sort mail received from all offices and determine application of payment before turning it over to Cash Receipts. Process office billing adjustments/write offs timely while following all established internal controls.

Qualifications:

• High School Diploma
• A minimum 2 years of relevant, professional work experience.
• Basic understanding of Microsoft Excel and Word
• Good Customer Service Skills
• Good Communication Skills, both written and oral
• Good organization and time management skills

Hire Range/Rate:

$38,000 - $45,000

Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.

Benefits Offered

• Competitive medical, dental and vision benefits
• 401(k) and Roth 401(k) retirement plans with optional company match
• Health savings account with a company contribution
• Flexible spending accounts (medical, dependent care and transportation)
• Company-paid maternity, adoption, foster and parental leave
• Educational assistance
• Student Loan Support Services
• Paid employee assistance program
• At least 7 paid holidays, and potential for up to 15, including discretionary early closures before holidays and company events. (More than your average company!)
• MORE Time Away Program gives employees flexibility around time off needs and lets employees take time off as they need it, rather than waiting for accruals
• ClassPass discount and monthly subsidy
• Free covered garage parking (car chargers and bike racks available)
• And More!

45 Years of Outstanding Agents & Outstanding Results. At RE/MAX we have created a world-class, industry leading organization that has become the #1 real estate brand in the world. Every RE/MAX team and department makes an important contribution to our story. That's why we offer a wide range of advantages from excellent benefits to competitive compensation; from exceptional training and growth opportunities to a safe and invigorating work environment. Expect more! Build a career where your contribution is valued and you can work with some of the brightest, gifted and fun employees! Join the RE/MAX team today!

RE/MAX LLC and Motto Mortgage are an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. All persons shall be afforded equal employment opportunity.