Consumer Loan Processor

Why Westerra?

Westerra strives to be an employer of choice in a highly competitive environment. To achieve our business objectives, we are focused on attracting, developing, empowering, retaining, and motivating a highly qualified workforce. Therefore, we provide competitive compensation and benefits, and further differentiate our internal brand with a unique purpose that binds us all with our members and the communities we serve. Our Total Rewards programs make Westerra a compelling place for talented people to grow their careers. We are committed to creating a high performance environment that fosters and rewards excellence and improves the lives of our employees by providing:

• Purpose & Culture: Our team members are passionate about our WHY and empowered to help our members and community achieve their dreams
• Careers & Well-Being: Our team members experience a feeling of belonging and support for their career journeys and well-being (physical, financial, emotional, social, community, career)
• Compensation & Benefits: Pay is awarded fairly, contributions are rewarded, and programs are available to manage health and wealth. A list of some of our benefits can be viewed at the end of this posting.

Salary Range: position starts at $37,751

What is the role?

• Review all details of the loan application to determine the required supporting items that are needed to be collected.
• Review all supporting loan documentation for accuracy and consistency with the data in the loan application, update as necessary.
• Discuss final details of the loan set up and disbursement with the member(s).
• Refer application to underwriting if changes occur relative to loan amount or any changes that impact loan ratios.
• Obtain pay offs for external refinances, lease buy-out packages or the purchase agreement for purchase transactions. Review all documents for accuracy.
• Ensure proper sales taxes are being collected when applicable for auto loans.
• Orders new title policies, flood certificates, property condition reports and updated homeowner insurance policies when applicable for HELOCs.
• Review home owner's insurance, property condition reports and flood certificates for HELOCs.
• Work with underwriters and/or members to resolve title issues that may be complex in nature.
• Complete loan closing documents for all consumer and business loan types, including home equity loans, according to Westerra Credit Union Consumer Lending Department service standards.
• Schedule loan closing and document delivery.
• Review completed loan document packages for accuracy and completeness. Follow up on any missing information or documents so loan can be funded.
• Responsible for auditing and disbursement of funds for indirect loans.
• Fund member loans within proper timeframe.
• Other duties as assigned.

• 2+ years' experience in Consumer Lending
• High School Diploma, GED or equivalent work experience
• Knowledge of fiscal management and loan policies and procedures
• Knowledge of real estate financing preferred

• Detail oriented, strong organizational skills and initiative
• Basic Computer Skills
• Excellent verbal and written communication skills
• Personal Computer
• Can be accountable for the completion of assigned tasks and projects with supervision

• Uses judgement with supervision
• Understands the basic business line and operating environment
• Able to handle problems that are not particularly difficult nor complex

Office environment

Works primarily at desk

Some of our Benefit Offerings…

We are committed to providing a competitive, comprehensive benefits program that enables our employees and their families to lead healthy and productive lives. Offerings include:

• Three Health Plans through UHC that offer a variety of coverage and competitive premiums
• Two Dental Plans through Delta Dental
• Health Savings Accounts (HSA) Westerra contributes $600/year for Employee Only and $1200/year for Employee+Dependents
• Flexible Spending Accounts (FSA)
• Westerra pays for Basic Life and AD&D, Short Term Disability and Long Term Disability
• 20 days of Paid Time Off to start
• 10+ Paid Holidays
• Up to $5250 per year for Educational Reimbursement
• Volunteer Time Off (16 hours per year), and if you use all of your VTO, you are awarded with an additional PTO day each year
• 2 weeks of Paid Parental Leave
• Retirement (401K) - Match up to 4% and eligible for 7% Profit Share as well!
• Awesome Anniversary Program that consists of PLAY (Paid Leave for Anniversary Year) ranging from 1 to 20 days of PLAY based on the anniversary year.

More about Westerra…

Westerra credit union was formed by eight schoolteachers, who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created Denver Public Schools Credit Union, a not-for-profit financial cooperative, owned and controlled by the members who use its services. Its purpose was to put the members first when offering financial services and treat them as valued owners. Today, the credit union remains focused on that same mission and purpose. During more than 85 years of operation, we have greatly expanded our products and services to meet the changing needs of our members. But our "people helping people" philosophy remains the same. Our highly professional, knowledgeable and friendly staff is dedicated to serving our members. What differentiates Westerra Credit Union from others is our low fees and top-notch service.