Director of Human Resources

---

Job description

POSITION PURPOSE
Responsible for short and long term planning and management of the Human Resources function. Recommend the department's budget and manage expenses within approved budget constraints. Major areas of responsibility/ management include, but are not limited to, employment, wage and salary administration, benefits, training, employee/labor relations, organizational development and payroll. Work closely with General Manager in implementing, achieving and maintaining the hotel's and Melrose's goals and objectives. Participate in total hotel management as a member of the hotel Executive Committee.
ESSENTIAL FUNCTIONS
AVERAGE % OF TIME

20% Establish and implement annual objectives for the Human Resources Department, including a departmental mission statement. Establish, maintain and ensure adherence to all personnel-related policies and procedures. Respond in courteous, professional and rapid manner in order to resolve all guest and staff difficulties. Apply principles of logical thinking to a wide range of intellectual and practical problems in order to perform and direct many varied and complex tasks. Interact with employees and guests beyond giving and receiving instructions, emphasizing relationships with supervisor, subordinates, co-workers and guests in completing assignments. Resolve staff and guest complaints.

20% Develop, direct and oversee overall hotel recruitment and hiring activities strategies for all exempt and non-exempt positions. Support and uphold hotel philosophy concerning hiring, employee relations, supervision and disciplinary action. Directly facilitate, in conjunction with hotel managers, open employee communications to discern grievances and to respond to those grievances in all appropriate manners, including redressing those meriting correction. Assist in recruitment and interviewing of candidates for all executive positions; conduct wage/salary/benefit surveys of the local market and recommend enhancements of the hotel's compensation plan.

20% Provide hotel-wide communication vehicles and interact in courteous and professional manner with all guests, staff and community members. Supervise, direct, coordinate, influence and persuade staff in order to maintain service standards of hotel. Maintain safety and cleanliness of work areas and employee areas, including, but not limited to, the employee cafeteria and locker rooms.

20% Develop, maintain and coordinate hotel training programs that provide for specific skills training and management/supervisory development, including anti-harassment and anti-discrimination training. Direct and coordinate human resources activities to hire, train, develop, empower, coach, and counsel. Direct administration of performance appraisals in all departments. Maintain hotel's human resources information system so as to provide accurate employee records that comply with all applicable federal, state and local laws. Monitor hotel's compliance with all applicable federal, state and local laws.

10% Oversee and investigate all employee relations and labor-related matters as they relate to federal, state and local employment and civil rights laws, including, but not limited to, Title VII, ADA, ADEA, FMLA, FLSA, Equal Pay Act, Pregnancy Discrimination Act, workers' compensation and comparable state and local laws, and general human and civil rights. Must be familiar with applicable collective bargaining agreements and relevant local labor union(s). Maintain and administer employment, wage and salary, benefit, OSHA, ERISA, ADA and incentive programs (where applicable).

5% Participate in the budget process as it relates to staffing, productivity, benefit costs, and employee/labor relations' costs. Provide guidelines, direction and support in the administration of the disciplinary process. Prepare and maintain operating budget. Monitor staff turnover and recommend changes and improvements.

5% Serve as member of the Executive Committee and work closely with all Executive Team members in supporting and achieving the hotel's goals and objectives.

Other:

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Upon employment, all employees are required to fully comply with hotel rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

-Coach and counsel employees and managers.
-Advise General Manager and Executive Committee of potential human resources opportunities.
-Initiate and maintain relationships with community leaders.