Leasing Specialist

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Job description

Description:

Maiker Housing Partners is empowering people and strengthening communities in Adams County as a progressive housing authority built to address 21st century challenges. We are focused on ending the cycle of generational poverty by providing individuals and families with access to affordable housing, support programs, and by engaging in socially conscious community development. We collaborate with nonprofit organizations, government agencies, the private sector, property owners, housing providers and the community to ensure stability and economic self-sufficiency are achievable goals for all Adams County residents.

Maiker Housing Partners manages 15 properties in its portfolio. This includes 1,656 total units, of which 1,244 are a part of affordable programs such as tax credit, 50058, 50059, public housing, NSP, and home funds.

The Leasing Specialist assists in the leasing and management of Maiker HP's apartment communities by greeting future residents, offering tours of the available apartments and of the community, booking leasing appointments, answering incoming phone calls and e-mails and maintaining guest card entry into Yardi software.

Maiker Housing Partners offers competitive compensation and an excellent benefit package, which includes medical, dental, vision, life, short term and long term disability, 401(k) match and participation in the Public Employer's Retirement Association.

$18 to $20.00 per hour as well as performance based quarterly bonuses.

Essential Duties and Responsibilities of the Leasing Specialist include but are not limited to the following:

Leasing Activity:

• Consistently apply Fair Housing Standards to day to day activities
• Greet prospective residents
• Book leasing appointments
• Provide tours to prospective residents of community and available units
• Answer incoming phone calls and e-mails
• Complete the guest card and enters into Yardi
• Prepare necessary paperwork for move-ins
• Complete all necessary leasing documents and file following the compliance guidelines
• Submits all necessary documentation to Compliance vendor for approval prior to move in or renewal
• Ensure all utility transfers have been made
• Collect all necessary funds prior to move-in
• Display strong closing ratio of 30-50%.
• Able to perform the functions of an Assistant Manager in a two person office or in their absence

Day-to-Day Activities:

• Collection of rent and other monies due
• Lease renewal activity
• Administrative portions of work order process, recording calls, entering the information in Yardi, closing work orders in Yardi
• Attend all seminars, meetings, training sessions and any other activity
• Planning and implementation of resident events and office themes
• Travel as deemed necessary

. Requirements:

Qualifications

To perform as the Leasing Specialist successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for the Leasing Specialist. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the Leasing Specialist.

Education/Experience

• One year certificate from college or technical school; or three to six months related experience and/or training
• Working knowledge of MS Office, including Word, Excel, and Outlook
• Working knowledge of Yardi Property Management software
• Bilingual in Spanish/English preferred

Qualities and Characteristics

• Excellent oral and written communication skills
• Strong selling skills; identifies and sells to customer needs, excellent listening skills, sensitive to customers, delivers effective presentations, negotiates well, uses closing skills appropriately
• Product knowledge; translates product features to benefits, understands/responds to the competition, applies market knowledge
• Attention to detail
• Excellent customer service skills
• Always meets deadlines
• Strong mathematical skills: concepts include fractions, percentages, and ratios
• Ability to interpret technical procedures and governmental regulations
• Ability to deal with problems involving several concrete variables in standardized situations
• Adaptability/Flexibility; open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs

Physical Requirements/Working Conditions

• Regular computer use throughout the day, ability to sit for lengthy periods of time
• Ability to stand and walk on hard surfaces, and go up and down stairs
• Ability to lift/push/pull/carry various objects of 10 - 30 pounds frequently and 30 - 50 pounds occasionally
• Ability to reach to shoulder level and above
• Ability to bend at the hips and knees
• While performing the duties of this job the employee is regularly exposed to outdoor weather conditions
• The noise level in the work environment is usually moderate

Maiker provides, to the greatest extent possible, employment, on the job training and contract opportunities for low - and very-low income residents in connection with projects and activities administered by the Housing Authority.

Maiker Housing Partners is an Equal Opportunity Employer.

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