Store Manager

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Job description

evo Vision:

To make life better by building community and igniting the adventurous spirit that lives within us all.

evo is a leading multi-channel retail brand that stands at the intersection of community, commerce, action sports and the outdoor lifestyle. This position is exemplified by a distinctly curated product assortment and a creative approach to crafting highly differentiated guest experiences. We define "success" differently than most. Balancing our goals of (1) building an iconic brand and business (2) creating an extraordinary place and path for our employees and (3) leveraging our success to give back by helping to empower underprivileged children is paramount to evo's success. We have a passion for community, sports and lifestyle, and a collective hunger when it comes to building a great company together.

Job Summary

evo stores are far more than a place to transact. They are the physical manifestation of our brand, providing a place for our entire community to come together, learn and connect. Service, a high-level of expertise, attention to a seamless online/in-store guest experience, and our core value of "Invitation", are the central pillars of the evo retail experience. evo delivers a specialty retail experience with a thoughtful blend of hard goods and soft goods for skiing, snowboarding, biking, wakeboarding, skating, surfing as well as curated streetwear and accessories to support the next adventure. Our stores are gathering spaces, service hubs, homes to inspiration, community centers, venues, and house art galleries for all.

The evo Store Manager is responsible for all store functions associated with running a high-velocity retail store, blending both a focus on our unique guest experience and best practices when it comes to driving sales, service and managing the bottom line. evo stores are far more than a place to transact. They are the physical manifestation of our brand, providing a place for our entire community to come together, learn and connect.

evo delivers a specialty retail experience with a thoughtful blend of hard goods and soft goods for skiing, snowboarding, biking, wakeboarding, skating, surfing as well as curated streetwear and accessories to support the next adventure. Our stores are gathering spaces, service hubs, homes to inspiration, community centers, venues and house art galleries for all.

Responsibilities

• Develop/implement a retail store plan that supports evo's overall strategic plan objectives and establish sound initiatives that drive year over year improvement.
• Communicate a clear vision for success, create a path/plan to achieve goals and build relationships across all levels/lines of business to succeed.
• Lead, develop and direct the activities of store staff to achieve metrics and deliver exceptional guest experiences.
• Contribute cross-divisionally to provide consistency across all lines of business, within stores, lead company/store initiatives and provide input to the annual planning cycle.
• Manage store expenses/sales according to a monthly budget and address variances.
• Attract, hire, train, retain and develop store employees at all levels by providing consistent actionable feedback, timely conversations, recognition, and ongoing meaningful dialogue.
• Maximize store efficiency in sales/service/operations through the allocation of selling space in partnership with visual merchandising, the optimization of labor and managing productivity.
• Maintain evo's visual merchandising standards and operational excellence consistently.
• Plan, prepare and produce store staffing schedules that meet the needs of the business and the people.
• Ensure that all company and HR policies and practices are communicated to staff and practiced consistently.
• Represent evo in a positive and professional manner consistent with the Great 8 with an especially strong emphasis on "Invitation". Invitation: We create community-focused, customer experiences that are inviting and accessible. We share our passions and knowledge with humility and a genuine desire to help.

Qualifications

• 2 - 3 years of store management experience in a high velocity omni-channel retailer.
• 1 - 2 years of P&L, budget and KPI management.
• Proven and successful retail management experience in a complex, specialty retail environment.
• Demonstrated excellent leadership and supervisory skills: hiring qualified staff, developing tools for success, effectively managing performance, challenging/growing future leaders, and celebrating the accomplishments of individuals/teams.
• Proven ability to increase store sales, profitability and service levels while maintaining a positive work environment.
• Ability to budget and forecast sales, maintain expense control, manage payroll, and correctly allocate resources.
• Demonstrated ability to partner with groups/individuals outside of their direct area of responsibility with effective communication, solution-oriented thinking and creative decision making.
• Excellent interpersonal skills - ability to set store standards around communication through strong written & verbal communication skills, maintain open and positive relationships with store employees, guests, and other internal and external business partners.
• Exceptional service - demonstrated ability to learn, grow and possess a driven desire to provide excellent guest experiences that build loyalty and credibility within our communities.
• Aptitude for finding innovative workable solutions to business challenges and leading through change.
• Work gracefully under pressure and meet deadlines required while maintaining a respectful demeanor. Stress is ok, we just ask for humble, confident self-awareness.
• Passion for the activities we represent no matter the skill level; ability is not a big deal, but passion is.
• Embodies, honors, and lives our core values: The Great 8.

evo is an equal opportunity employer. We believe the participation of individuals of diverse ages, races, religions, cultures, abilities and personalities will add to personal development and organizational success. All employees and potential employees will be recruited, selected, trained, and promoted without regard to sex, sexual orientation, race, religion, marital or military status, age, national origin, color, the presence of any mental, physical, or sensory disability, genetic information, gender identity, political ideology, or any other basis prohibited by law.

Job Type: Full-time

Pay: $36,681.00 - $76,992.00 per year

Benefits:

• Health insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Store management: 2 years (Required)
• high velocity omni-channel retailer: 2 years (Required)
• P&L, budget and KPI management: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No