Business Analyst

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Job description

Who We Are

Qwinix is a cloud-native consultancy and Google Cloud Partner. Driven by a distinguished engineering core, Qwinix works with clients to modernize their infrastructure, develop powerful digital experiences and processes, and strategically adopt innovative cloud solutions.

We are on a mission to close the gap between next and now. Through great people and great technology, we are able to solve the world's most pressing problems and build remarkable experiences, processes, and products for our clients.

We pride ourselves on fostering a growth-centric culture through every step of a Qwinix employee's journey. From comprehensive onboarding practices to career development incentives, we strive to help our employees build a brighter tomorrow for themselves and their clients.

The Software Engineer will be working on our customer-facing application development teams in our Denver office. They will be working in an extremely collaborative and fast-paced environment helping to develop applications for our call centers and customers across the country.

Requirements

What You Will Do

High-level job responsibilities with Fortune 250 Client:

Responsibilities

The Business Analyst is responsible for supporting key aspects of the mobile device implementation for the In-Home Services organization (IHS), Client Corporate employees, and Wireless Support initiatives. Client support 140+ locations nationwide and this position plays a critical role in improving efficiencies from an end-to-end device management lifecycle.

Primary responsibilities include the following:

• Analyze current processes and procedures in order to maintain them or make recommendations to promote effective operations within and between departments; assist in defining, improving, and documenting those processes.
• Creation of both written and verbal communication that includes, but not limited to: e-mail, procedural documents, processes, reports and presentations to a variety of audiences.
• Lead and/or coordinate large group activities (training, face-to-face meetings, conference calls, etc.) including, but not limited to, groups of managers, business partners, vendors and responding to questions.
• Provide strategic financial planning, analysis, and forecasting - Maintain weekly/monthly key operational performance metrics related to wireless expense management, cost-savings opportunities, ad-hoc analysis for ongoing initiatives, and inventory management.
• Order entry and maintain data integrity utilizing various existing solutions such as: wireless carrier billing platforms (VEC, Premier), mobile device management software (AirWatch), and service management software (ServiceNow) among others.
• Develop a working knowledge of mobile technologies and industry standards to provide insight/recommendations to our corporate and field workforce mobile device strategy.

Who You Are

A successful Business Analyst will have the following:

• Bachelor's degree from four-year college or university preferred, plus 3-5 years of progressively related experience.
• Strong analytical, problem solving, and project management skills with the ability to work individually and in a team environment.
• Excellent written and verbal communication skills including presentation and interpersonal skills - This involves having the ability to effectively respond to and interact with all levels of organizational staff within the IT department and across the Client organization.
• Displays strong initiative for anticipating and meeting business demands, an ability to thrive in a fast-paced and uncertain environment, a high level of intellectual curiosity, and a focus on generating results.
• Self-motivated and the ability to work with autonomy; desire to seek the source of a problem and the capability to ask the questions necessary to identify the root cause - having the ability to prioritize, organize, meet deadlines and target completion dates.
• Ability to read, analyze and interpret general business periodicals, professional journals and technical procedures in the mobile technology space with experience/knowledge of mobile hardware and operating software - notably Samsung, Google, Android, Apple iOS.
• Ability to create, maintain, analyze and publish data primarily utilizing Microsoft Excel (Tableau experience a plus) - generating reports, business correspondence and procedure manuals may also be required.

Where You Will be Located

Onsite - Englewood, CO

What Action You Need to Take

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