Mgr, Human Resources

---

Job description

Posting Job Description

At Charter, we keep more than 31 million customers connected. As a Human Resources Manager for the Digital Platforms organization, you'll partner with Leadership to support and implement effective short- and long-term strategies to keep our customers connected via our portfolio of products. We're a fast-paced, large organization with high standards. On any given day, you may find yourself working on succession planning, employee engagement, or talent management. If this is how you prefer working, you'll enjoy our environment.

JOB SUMMARY

As an HR Manager, you will be responsible for implementing and managing human resources policies and programs in the areas of recruitment, employment, employee relations, and equal opportunity employment in compliance with government regulations and company goals. You will combine HR mastery and Industry knowledge to appropriately evaluate and resolve complex HR issues within a fast paced and changing business environment.

MAJOR DUTIES AND RESPONSIBILITIES

* Focus on service delivery in support of business organizations, providing advice and recommendations
* Ensure legal compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA and ADAAA to minimize risk/exposure to the company
* Provide guidance to ensure the integrity of the performance management program and the development of employees
* Oversee all aspects of employee relations; ensure Company policies are administered fairly and consistently
* Provide consultative support to managers and supervisors
* Partner with respective client group in order to understand the business challenges and to ensure effective and timely HR support
* Manage organizational change
* Oversee recruiting and staffing process ensuring compliance with EEO, FCC and Affirmative Action; design and implement employee retention strategies
* Oversee timely and accurate payroll processing and commission reporting
* Conduct employee investigations and oversee all escalated employee issues, including ethics point reports
* Establish local procedures to ensure compliance with Company and regulatory agency requirements
* Hire, train and manage performance and development of direct reports
* Oversee Human Resources communications
* Participate in enterprise wide taskforce initiatives
* Monitor processes and ensure accurate maintenance of employee files and HRIS database
* Review and oversee unemployment and workers compensation claims
* Possess comprehensive knowledge of employee benefit programs, and oversee annual enrollment
* Oversee Labor Relations Programs and participate in Labor Relations Negotiations as needed
* Oversee safety programs and follow company procedures for drug testing
* Participate in budget planning as needed and manage departmental expenses
* Perform other duties as required

REQUIRED QUALIFICATIONS: Skills/Abilities and Knowledge

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to communicate with all levels of management and company personnel

Ability to speak in a public forum

Ability to effectively manage/lead projects

Ability to supervise the work of others

Ability to deal with the public in a professional manner

Ability to maintain confidentiality of information

Ability to make decisions and solve problems while working under pressure

Strong PC skills and MS Office skills

Ability to prioritize and organize effectively

Ability to show judgment and initiative and to accomplish job duties

Ability to work independently

Knowledge of local state and federal employment laws and procedures

Knowledge of recruitment trends and technologies

Knowledge of wage and hour laws

Knowledge of staffing and employment practices

Knowledge of employee relation's procedures and applicable law

Education

Bachelor's degree in human resources, business, or organizational behavior or related field or equivalent experience

Master's Degree preferred

Related Work Experience

5+ years Human Resource Generalist experience in a multi-location environment

2+ years supervisory experience preferred

Certifications and/or Licenses

Certifications for Human Resource Professionals (PHR, SPHR) preferred

Valid driver's license with satisfactory driving record within company required standards preferred

WORKING CONDITIONS

Office environment

Travel required