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Network Support Engineer

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Robert Half

2021-12-03 08:58:20

Job location Englewood, Colorado, United States

Job type: fulltime

Job industry: HR / Recruitment

Job description

Work remotely until WFH is lifted in early 2022, then it is required to report onsite **no date set for return to office yet


Job Description:

• Responsible for design, development, implementation, and analysis of technical products and systems

• Performs engineering design evaluations; may develop a range of products

• Recommends alterations to development and design to improve quality of products and/or procedures

• Relies on instructions and pre-established guidelines to perform the functions of the job

• Works under immediate supervision. Typically reports to a supervisor or manager

• Installs, troubleshoots, and maintains products/equipment

• Identifies, analyzes, and repairs product failures, orders and replaces parts as needed

• Training and mentoring of supported teams


Other Responsibilities:

• Responsible for designing testing and turning up circuits in all regions of the CDV and/or Commercial Services network on the Test Turn Up team.

• Resolves all first contact issues and escalations in an organized and timely fashion and escalates issues exceeding scope of expertise in a timely manner as needed.

• Troubleshoots and provides resolutions according to established practices and procedures.

• Provides project management and status updates.

• Contributes on cross-functional teams as required.

• Works with moderate guidance in own area of knowledge.


Skills

• May require a bachelor's degree in engineering and 0 to 3 years of experience in the field or in a related area

• Has knowledge of commonly used concepts, practices, and procedures within a particular field

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