Support Services Team Lead

---

Job description

Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? Labcorp is seeking a Support Services Team Leader to join our team in Englewood, CO. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at Labcorp: "Improving Health, Improving Lives" as we combat the COVID-19 pandemic.

The schedule for this position will be Monday - Friday 8:00pm - 4:30am; required Saturday shift per month

Job Duties/Responsibilities

• Assist in the supervision of the day to day operations of the non-technical staff for the Accessioning department
• Help lead the team in their daily processes and procedures
• Assist with preparation of laboratory specimens for analysis and testing
• Oversee routing of specimens to their respective prep areas
• Encourage process improvements and best practices
• Perform quality assurance checks to ensure efficiency and accuracy
• Resolve any production errors as requested by management
• Research and resolve any production errors while escalating when necessary
• Engage in continuous process and service level improvements
• Perform quality assurance checks to ensure efficiency and accuracy
• Responsible for enforcing and managing policies and procedures
• Perform administrative duties as needed

• Requires a High School Diploma or equivalent and 3+ years of applicable experience.
• Normally requires a Valid Driver's License along with a clean driving record.
• Previous relevant experience; preferably in a clinical laboratory
• Prior leadership experience is a plus
• Familiarity with laboratory operations as well as policies and procedures is preferred
• Strong computer skills and working knowledge of Microsoft Office
• Excellent communication skills; both written and verbal
• High level of attention to detail with strong organizational and prioritization skills
• Strong critical thinking skills with the ability to make decisions in a fast paced environment
• Ability to handle the physical requirements of the position