Escrow Agent / Closing Agent

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Job description

Job Summary

The Closing Agent completes closing transactions in refinancing, resale (that may include market trend transactions such as short sales and foreclosures), and builder segments by determining requirements, clearing title, assembling, preparing, and reviewing closing documents, and disbursing funds. The Closing Agent takes responsibility for the entire closing transaction while maintaining a growing book of business. This position is an upper level role in our Closing offices and does require Closing/Escrow related experience.

Customer Interaction

* Act as liaison with all parties involved in the transaction, e.g. buyer, seller, listing agent, buyer agent, lender, attorney
* Greet customers enthusiastically and professionally, either in person or over the phone, with emphasis on representing Land Title in a way that builds customer relationships and a positive corporate image
* Answer customer inquiries in a timely and accurate manner
* Build and maintain productive relationships with all customers; take responsibility for customer satisfaction and loyalty
* Participate in department marketing activities which may include attending after-hours functions as requested or required

Pre-Closing

* Determine escrow requirements by reviewing and clarifying buyer, seller, and lender instructions
* Obtain clear title by ordering title reports, resolving title defects, satisfying existing liens and encumbrances against property or principals; provide a proactive approach in notifying customers of potential roadblocks or issues
* Review contract, pre-type, prepare and deliver balanced and error-free settlement statements
* Prepare other required real estate documents
* Prepare and deliver balanced and error-free settlement statements for lender approval using FHA, VA, and Conventional lending guidelines
* Gather all file information required to close the transaction
* Prepare and organize lender loan and real estate documents in preferred order and copy for physical presentation

Closing

* Review lender and real estate closing instructions for closing conditions, endorsements, and disbursement of proceeds
* Review all closing documents for accuracy in names, address, and legal as outlined
* Describe closing and lender documents according to Presentation Standards and obtain signatures, collect the accurate amount of "Good Funds" and satisfy title and lender requirements

Post-Closing

* Claim wires and/or deposit "Good Funds"
* Balance file; disburse funds and documents according to instructions from the mortgage company, payoff lender, title, and other appropriate parties
* Proof recording documents for typographical errors, signatures, notary, and/or recognize omission of data; record documents with appropriate state/county agency
* Resolve all post-closing quality reconciliation issues

Other Duties

* Assist in training new employees
* Ensure workload is completed in a timely manner by securing additional resources if needed
* Coordinate with the assistant in processing functions; establish and maintain a joint filing system for processing efficiency
* Maintain and manage closing reports to office expectations
* Identify opportunities for systems improvement
* Proficient adoption of closing strategies
* Perform other related duties as assigned by a manager; overtime may be required at high volume

Hiring Requirements

* High School Diploma or Equivalent
* Ability to obtain Colorado Title License
* Ability to obtain Colorado Notary
* Solid working knowledge of E-mail, Microsoft Office Suite, and Internet
* Knowledge of legal and real estate terminology, and related title insurance processes used in the preparation of title insurance products
* Solid understanding of and ability to manage foreclosures, assumptions, wraps, short sales, 1031 exchanges, owner carrybacks, construction loans, and builder base files and projects
* 3+ years of Escrow or Closing related experience required

Compensation:

* For less experienced Closing Agents, the base salary starts at $45,000 ($21.63/hr). For highly qualified individuals, there is an opportunity to earn a total compensation package (base + incentive + bonus) of up to $70,000 annually. In accordance with Colorado state law, this position is non-exempt and all overtime will be paid at time and a half.
* Semi-annual employee profit-sharing bonus, based upon company performance.
* Monthly incentive payments based on the performance of the office/team.
* Company matched 401K retirement plan that is fully vested immediately.
* Paid time off including: vacation, holidays, sick, and personal days.
* Relocation of $5,000 offered.

Available Benefits (Full-time):

* Medical, Dental, Vision, Group Term Life Insurance, Accidental Death and Dismemberment Insurance, Short and Long Term Disability, and an Employee Assistance Program.
* Land Title Paid Leave Program.
* Tuition Assistance.
* Child Care Discounts.

Perks:

* Company paid access and discounts to local attractions in the Denver Metro area.
* Paid participation in charitable events through our community engagement efforts.
* Discounted title services for home purchases and refinances (primary residence) within Colorado (eligible after 1 year of service).
* Annual company wide events including: Land Title family picnic and New Year's Celebration

Why Land Title:

Land Title Guarantee Company is the largest locally-owned and operated title agency in Colorado with more than 50 offices spanning the State.

Our Values: We are guided by our Company's core values: excellence, efficacy, responsibility, altruism, and honesty. These values guide our teams day in and day out and we take them seriously. We pride ourselves on building an inclusive and fun culture, where everyone feels part of the team and shares in our success.

Employee Development: At Land Title, our most precious resource is our people. We invest in training and development, providing a variety of avenues for employees to grow and develop professional skills. We are proud to share that nearly 18% of our employees have been with Land Title for 15 years, and over 10% have been with us for 20 years or longer. The majority of current managers started in entry-level positions and grew with the Company over time.

Committed to Colorado Communities: Each year, Land Title supports numerous organizations across the state ranging from local food banks to mental health advocacy groups, to youth athletics and relief for those impacted by wildfires. Leadership starts at the top and our executive team regularly donates their time to professional and civic organizations that promote and support the communities in which we work. Children's Hospital, HopeWest, Downtown Denver Partnership, Denver Metro Chamber of Commerce, Museum of Nature and Science, and the Colorado Association of Realtors Foundation, are just a few of the organizations for which our leaders and colleagues donate their time and efforts.

Big Company, Small Company Feel: As a family-owned business, and with more than 700 employees across the state, we continuously strive to ensure everyone feels connected and has a voice. Feeling appreciated, advancement opportunities, teamwork, and incredible benefits are key themes often cited by employees in our employee satisfaction surveys. And, once it is possible, we will again host a variety of Company-wide events and gatherings to bring everyone together in person, such as at a Rockies game or at our annual State of the Land meeting.

Innovative and Nimble: Land Title is a pioneering leader in the title industry. We are committed to consistently delivering a seamless, professional transaction experience that leverages the latest technology and tools. We don't rely on out-of-the-box solutions but rather build engaging, dynamic proprietary applications to benefit our employees and our customers (and theirs). We never let the grass grow under our feet.

Other Good Stuff: We host monthly all-hands meetings, hold a quarterly employee awards acknowledgment, and a variety of Company-wide events. Other Company traditions include a free Thanksgiving turkey, Valentine's Day chocolates, and Halloween treats.