Plasma Lab Tech

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Job description

Essential Job Responsibilities and Duties

* Verify and complete donation documentation of necessary records
* Prepare plasma bottle collection for sampling
* Collect and process donor tubes for testing
* Prepare donor testing samples for shipment
* Label samples and place plasma bottles in freezer for shipment, including repackaging and sorting
* Complete donor records by entering the collected information into the donor management computer system
* Pack units for final shipment
* Monitor the temperature of the stored product in freezers and perform routine maintenance of freezer equipment
* Perform daily, monthly, quarterly equipment maintenance through cleaning and quality control checks. Report all equipment in need of repair to supervisor
* Maintain communication within the service areas of the donor center to ensure thorough documentation of necessary records
* Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures
* Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
* Maintain an open line of communication with Management
* Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors
* Ability to accept performance feedback in a professional manner
* Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
* Other duties as assigned

Core Values (Standards of Behavior)

To perform the job successfully, an individual should demonstrate the following:

Passion

* Approach the workday with vigor and enthusiasm
* Showcase positivity in actions, thoughts, and communication with colleagues, employees, and donors
* Driven by the purpose of enhancing the lives of our patients through expert plasma collection

Leadership

* Operate with integrity by doing the right thing every time
* Utilize effective communication to set expectations
* Seek to understand barriers through the identification of root causes and take corrective action
* Showcase open mindedness in search of the best ideas and talents

Accountability

* Hold themselves responsible in regard to their performance and behavior
* Showcase transparency and honesty in all interactions
* Possess follow-up and follow-through

Service Excellence

* Going above and beyond to ensure that our people receive timely and accurate service
* Ensuring that all employees are equipped with the proper knowledge and training needed to meet the expectations of their jobs
* Seek what is best for the company versus what is best for self

Mutual Respect

* Treating people with courtesy, politeness, and kindness
* Showcasing receptiveness to diverse thoughts and opinions of others by fostering an environment of inclusion
* Steering clear of behavior that insults, belittles, or undermines the beliefs of others

Ambition

* Defy the odds by creating a culture of openness, engagement, and opportunity
* Remain steadfast to the purpose
* Continuously set the bar high for ourselves and those that we service

Competencies

The competencies below identify the knowledge, skills, and abilities or other behaviors critical to success in this role:

Attention to Detail

* Diligently attends to details and pursues quality in accomplishing tasks

Planning & Organizing

* Defining tasks and milestones to achieve objectives while ensuring the optimal use of resources to achieve those objectives

Collaborating with Others

* Ability to work effectively with others to achieve success - even when the object at stake is of no direct personal interest

Verbal Expression

* The ability to communicate clearly and to adjust one's use of language to the audience's level

Reliability

* Demonstrate a high level of dependability in all aspects of the job. Follow through on commitments; is always there in the clutch

Qualifications

* High school diploma or equivalent required
* Minimum one (1) year work experience preferred

Requirements

* Good oral and written communication skills
* Provide a pleasant customer service experience
* Ability to read and interpret directions and instructions
* Perform basic math calculations
* Accurate data entry
* Basic computer skills
* Reasoning ability to identify, interpret and apply appropriate information

Physical Requirements

* Use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear
* Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee
* Manual dexterity to perform all phases of donor plasmapheresis
* Ability to stand for extended periods of time for up to four (4) hours at a time
* Ability to lift, tug, pull up to fifty (50) pounds

Work Environment

* Typical work environment with moderate noise level
* May be exposed to freezing temperatures for short periods of time
* Occupational exposure to bloodborne pathogens

Disclaimer

This job description is construed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required.