New Business Specialist | XL Center

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Job description

Overview

The New Business Specialist will focus on selling new FSEs and group ticket packages, as well as smaller ticket packages that management creates throughout the season.

Responsibilities

• Responsible for maximizing revenue through the sale of Hartford Wolf Pack ticket packages including season tickets, partial plans, group tickets, and individual game tickets
• Make a high volume of outbound calls to single game buyers, as well as B2B
• Participate in outside networking events, to gain additional business & develop relationships with new leads
• Establish professional relationships to create repeat business, and superior customer service
• Meet or exceed appointed sales goals for all ticket packages
• Maintain complete and accurate records for customers
• Track and manage weekly sales leads and activities, and overall sales, using CRM-Salesforce
• Staff all home games to assist ticket sales and promotional programs
• Perform other duties and responsibilities as assigned

Qualifications

• Bachelor's degree or higher from an accredited college/university in a related field required
• Minimum of two years sales experience, preferably in sports/entertainment
• Highly motived with a passion for sales
• Excellent verbal and written communication skills in the English language required
• Familiarity with Paciolan and Salesforce.com (CRM) preferred; proficiency in Microsoft Office is required
• Demonstrated ability to manage numerous business relationships in a professional manner
• Superior time management and customer service skills
• Ability to work flexible schedule, including event nights and weekends as required, in addition to traditional business hours
• Must be highly motivated and have a positive attitude, with the ability to handle multiple assignments under pressure
• Must be professionally aggressive and competitive, and possess a dedicated attitude
• Must have strong attention to detail, be highly organized and have an ability to actively listen

Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization. Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories. Come Join Us! You can learn more about Spectra at

Spectra is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply .