Operations Specialist

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Job description

DESCRIPTION: The Operations Specialist will support our back-office Operations Department performing daily task to support multiple member service functions including cash, share draft checking, debit card processing & electronic services operations and security & fraud operations. Performs administrative functions in support of compliance requirements.

Essential Duties & Responsibilities:

• Daily processing of Share Draft Checking processing
• Assist in weekly processing of ACH and Check Processing
• Monitor compliance functions as it pertains to the Bank Secrecy Act
• Review, fix and follow-up on Currency Transaction Reports (CTR) and Suspicious Activity Reports (SAR)
• Processing of debit card disputes
• Processing of Shared Branching adjustments and assist in reporting as needed
• Processing of Individual Retirement Account payments and required paperwork
• Processing of transactions based on federal and state requirements
• Assist in fraud related oversight
• Daily processing of cash and balancing for various credit union accounts, including Marijuana Related Business accounts
• Oversight of daily departmental mail and act on what is received
• Conduct monthly balancing of operations related general ledgers and accounts
• Assist in branch and cash audits
• Comply with all applicable regulations, policies and procedures
• Works collaboratively with Member Services and Virtual Specialist teams in the best interest of serving members effectively and efficiently.
• Keeps manager informed of activities and of any significant problems.
• Ensures proper maintenance, cleanliness, and security of work area, desks, equipment, etc.
• Exemplifies Core Values, Vision, Mission and Service Promises
• Maximizes technological efficiencies within area of responsibility

Qualifications and Education:

• 2-3 years of similar or related experience in a financial institution or related business
• Numerical aptitude
• Strong analytical skills and the ability to troubleshoot problems
• Strong organizational, written, and interpersonal skills
• Strong ability to multitask and meet deadlines
• Proficient with MS Excel, Outlook and Word
• Ability to quickly learn new things
• Ability to work independently
• Able to interact effectively with management and staff
• High School diploma or GED required, some college course work preferred

Job Type: Full-time

Pay: $18.00 - $22.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Physical Setting:

• Office

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Banking: 1 year (Preferred)
• Banking Operations: 1 year (Preferred)

Work Location: One location