Dental Receptionist

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Job description

We are looking to hire a personable, full-time Dental Receptionist to ensure that our dental patients' appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The Dental Receptionist's responsibilities include entering patient information onto our data system, answering patients' questions, and arranging referrals to other dental specialists. You should also be able to prepare billing statements, manage insurance claims, accounts receivable, handle pre-authorizations, and collect copayments.

This position will require you to work 8AM-5PM Monday-Thursday with an occasional Friday. To be successful as a Dental Receptionist, you MUST be experienced in Eagle Soft and able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing Dental Receptionist will perform all duties in a manner that ensures the efficient running of the dental practice.

Dental Receptionist Responsibilities

• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Assisting patients to fill out information forms.
• Preparing patients' charts and daily schedules for the dental staff.
• Updating patient records and documenting recent treatments and procedures.
• Scheduling follow-up appointments and providing telephonic reminders.
• Communicating with medical insurance providers to determine if patients are required to make co-payments.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties, such as answering telephones, photocopying, filing and faxing.
  

Dental Receptionist Requirements

• High school diploma or GED.
• Certification in office administration, medical administration, or related field is advantageous.
• Proven experience working in a dental office.
• Sound knowledge of dental terminology.
• MUST be experienced with dental practice management software (Eagle Soft).
• Working knowledge of general administrative practices.
• Good telephone etiquette.
• Exceptional organizational skills.
• Excellent customer service skills.
  

Our office is in Mystic, Connecticut- a beautiful shoreline community nestled along the Amtrak rail between Boston and New York City. Quaint and colorful mom and pop shops and eateries line Main Street, while an art museum and art galleries give Mystic a bit of culture and sophistication. And, throughout the year, local groups put on fabulous annual events.

If interested in joining our team, please submit your resume and application by clicking "Apply" on this page. We look forward to hearing from you and will be in touch soon!

Employment Type: Full Time

Bonus/Commission: No