New Business Analyst

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Job description

Job purpose

A New Business Analyst provides support to Financial Services Representatives in analyzing, clarifying, and submitting new client applications. A New Business Analyst on the Investments Operations Team is directly responsible for processing new business and/or service work on existing accounts as quickly as possible. The New Business Analyst will be responsible for investment business related to annuity submissions, or MMLIS brokerage/advisory securities business. The ultimate responsibility is to assist the Financial Service Representatives while prioritizing client interest.

Duties and responsibilities

• Quality check new business applications before submitting them to be processed
• Process new business applications in an organized and timely manner

• Log checks in a compliant manner to ensure all incoming and outgoing payments are documented

• Advise Financial Services Representatives on how to properly execute transactions and submit new business applications

• Assist Financial Services Representatives with escalations related to new business transactions

• Collect metrics for Barnum's profit from Investment Business (Annuities and/or MMLIS Brokerage and Advisory Business)

• Collect metrics on NIGO (Not In Good Order) applications

• Act as a liaison between Financial Service Representatives and the home office

• Handle any escalations from FSR's regarding their submissions

• Investigate NIGO Applications and resolve accordingly

• Research and resolve errors on the part of the home office or vendor on behalf of the FSR

• Act as a leader for Jr. New Business Analysts

• Train Employees and Agents on Operational Processes

• Create and present training materials on new business processes and industry/firm changes.

• Track new business through its life cycle and investigate issues, concerns and delays

• Leverage teammates and be able to manage time during high case loads or unforeseen circumstances

• Understand the financial/strategic goals of the firm and how to help the firm reach those goals

Qualifications

Qualifications include:

• High School Diploma, Bachelor's Degree preferred

• 2+ years of professional experience, financial services industry preferred

• Strong analytical and organizational skills

• Easily adaptable to changes in processes and priorities

• Strong multi-tasker with a high level of accountability

• Customer service-oriented and professional

• Fast learner, reasonable level of common sense

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Work Location: One location