Human Resources Manager

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Job description

JOB SUMMARY

This is an exciting opportunity to join Charter Communications, a Fortune 100 company as part of the Human Resource function supporting our Customer Operations organization. Customer Operations is responsible for ensuring a positive experience for more than 31 million residential and small-to-medium sized business (SMB) customers across 41 states.

The Manager, HR Business Partner will support a client group and is responsible for implementing and managing human resources initiatives in the areas of talent management, recruitment, employee relations, and company goals. Additionally, this role will partner with Senior Leadership to support and implement effective short and long term strategies to attain organizational objectives. The HRBP will combine HR mastery and industry knowledge to appropriately evaluate and resolve complex HR issues within a fast paced and changing business environment.

MAJOR DUTIES AND RESPONSIBILITIES

Partner with respective client group in order to understand the business challenges and to ensure effective and timely HR support

Provide insights and consultative support to leaders while aligning HR initiatives to meet business needs

Provide guidance to ensure the successful deployment of various HR processes - Goal Setting, Development Planning, Talent Review and Mid- Year / Year End process

Manage organizational change including communications

Design and implement employee development and retention strategies

Oversee recruiting and staffing needs in partnership with the Talent Acquisition team

Oversee employee relations; ensure Company policies are administered fairly and consistently

Conduct employee investigations and oversee all escalated employee issues, including ethics point reports, partnering with Employee Relations team when necessary

Ensure legal compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA and ADA to minimize risk/exposure to the company

Perform other duties as required

SKILLS /ABILITIES AND KNOWLEDGE

HR acumen and technical aptitude

Knowledge of local, state, and federal laws

Ability to prioritize and organize multiple priorities, meet deadlines in a fast-paced, dynamic environment

Ability to develop strong working relationships across the organization

Strong project management and analytical skills

Strong attention to detail

Excellent oral and written communication skills with the ability to translate ideas and thoughts in written presentations

Ability to navigate complex issues and subject matter with considerable sensitivity, discretion, and judgment

Strong PC skills and MS Office skills - Expert in Excel and PowerPoint

EDUCATION

Bachelor's degree in Human Resources or a related field

Master's degree preferred

RELATED WORK EXPERIENCE

5+ Years of Human Resource Partner/Generalist Experience

WORKING CONDITIONS

Office environment

Limited travel required

HGNBR

Our Commitment During COVID-19 Your health and safety is important to us, as such we're using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.

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