Commercial Loan Servicer

---

Job description

Position Summary

Complex analytical, critical thinking, administrative and data entry position providing support to the lending function and service to internal and external customers, in processing and servicing loan accounts, and in maintenance of loan records.

Essential Functions

Processes a variety of information, documents, security instruments, computerized records, and files pertaining to Commercial and Industrial Loans, Commercial Real Estate Loans, Construction Loans, USDA, SBA, Lines of Credit, and new loan products as developed. Specific assignments include but are not limited to:

• Processing loan payments, funding new loans, performing critical analysis of loan documents to support maintenance changes and system updates, performing data entry for renewals, processing rate changes, and processing modifications to loan terms and/or conditions.
• Processing line of credit and construction advance requests, verifying that appropriate documentation and approvals have been obtained.
• Processing and balancing participation loan payments and advances, including but not limited to USDA, SBA, Condo Association, etc.
• Processing loan payoff requests and payments; ensuring customer documents are returned in accordance with loan terms and the Association's policies and procedures.
• Processing loan charge off transactions and ensuring appropriate compliance with Accounting concepts and guidelines.
• Monitoring and processing letter of credit renewals, ensuring receipt of proper approvals, fees, and maturity extensions, as applicable.
• Perform new loan and modification quality assurance reviews and document the files as defined in the Association's policies and procedures.
• Monitoring hazard, liability, flood, and builders risk insurances for commercial loans according to the Association's policies and procedures.
• Monitoring and tracking commercial loan collateral located in flood zones and ensuring adherence with regulatory requirements.
• Monitoring real estate tax payments reporting for delinquent real estate tax payments; providing Management with delinquency reporting.
• Obtaining current rate indexes and maintaining indices for adjustable rate loans based on loan types.
• Monitoring and updating systems as necessary to reflect proper margin adherence and borrowing base valuations.
• Balancing general ledger accounts.
• Balancing participation loans, USDA loans, and SBA loans; perform SBA 1502 reporting and remittances.
• Assist with the creation, enhancement, validation, and testing of departmental procedures.
• Consistently seek opportunities to improve processes while maintaining quality and accuracy.
• Assist Loan Officers and Loan Assistants with customer research.
• Assist others with miscellaneous activities as time and capabilities permit.
  

Required Education, Experience, And Skills

• High school diploma or equivalent with two to four years of experience in a commercial loan processing environment.
• Strong customer service orientation.
• Solid understanding of the organization's loan products and services.
• Working knowledge of loan documents and requirements.
• Working knowledge of all regulatory lending compliance regulations.
• Working knowledge of the Bank's policies and procedures.
• Demonstrates a comprehensive understanding of Accounting principles and applies knowledge to the processing of Charge Offs and other Collections-type activities.
• Excellent follow-up and organizational skills.
• Proficient operation of the Bank's core processing system (Insight), loan documentation software (CSi) and Microsoft Software such as Word, Excel, and Outlook.
• Ability to learn quickly with a strong attention to detail and problem-solving.
• Ability to perform under stress when confronted with critical timeline constraints and large work volumes.
  

Windsor Federal Savings, an Equal Opportunity Employer, offers a competitive compensation and benefits package including vacation, personal days, paid sick time, holidays, participation in a 401(k) plan, and profit sharing.

For consideration, qualified applicants may email a cover letter and resume to

Windsor Federal Savings, 250 Broad Street, Windsor, CT 06095

An Equal Opportunity Employer

recblid 503083ijoykztu6rq2mrvpsb80hzk4