Assistant General Manager

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Job description

About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

* Assist General Manager and Group Manager with regional goals, as identified by Manager, to identify new opportunities within the Mid-Atlantic region by cross selling or providing opportunistic referrals with/to: Agency Leasing, Capital Markets, Project & Development Services, Move Management, Tenant Representation, and Corporate Solutions.
* Take all of the courses from "Leading Others" or equivalent course curriculum as assigned by Manager -
* Leading Others signature program
* D&I Seeing the World through a Different Lens
* Crucial Conversations
* Managing Others - Fundamentals
* People Manager Essentials

* Partner with engineering team to shadow engineer for a day or for the duration of a project. Report back on experience to GM/SGM.
* Participate in the property inspection program as designated by GM/SGM.
* 100% Participation (with all qualifying managed assets) in the CEP and OCP core charters. Achieve a minimum score of 3 with an action plan to meet expectations and full compliance to exceed expectations.
* 100% Adoption and implementation of JLL Marketplace. Full adoption should include both operating and capital purchases as well as janitorial contract amendments require that at least 50% of supplies ordered are through JLL Marketplace. Track savings to report at year-end.
* Provide consistent, high level quality service to all tenants in a friendly and professional manner. Success to be measured by Annual Tenant Satisfaction Survey issued by Kingsley (or comparable survey). Achieving a Kingsley score of 3.5 or above.
* Meet or exceed property budget targets for income, expense and capital.
* Ensure property related AR balances below 30 days.
* Ensure all contracts are bid at least every 3 years to meet JLL procurement compliance subject to client's requirements.
* Create electronic filing system plan to be implemented and achieved within 18 months.
* Achieve and maintain real estate salesperson license for appropriate jurisdiction. DC managers must also obtain a Washington DC Property Management license (as mandated by the District of Columbia). Existing employees must earn designation by June 30, 2021 to achieve this goal.
* Full participation in either a JLL committee or industry related committee via (IREM, CREW, BOMA, etc.)
* Participate in mandatory D&I training as required from Mid-Atlantic D&I committee

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.