Business Analyst - CyberArk, Sailpoint

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Job description

ePlus inc. is currently seeking a Business Analyst for our client.

RESPONSIBILITIES:

• Responsible for elicitation, analysis, and documentation of business requirements
• Research and exploration of user requirements, costs and benefits in support of documentation required for the demand management process
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware and software needs
• Analyze soft system factors including: roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements
• Assist in the creation of the business case documentation.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems
• Participates in associate meetings and communicates any concerns to management

QUALIFICATIONS:

• Experience with CyberArk , SailPoint , MFA, or SSO
• Associate is expected to operate at the proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work
• Detail oriented, proactive, creative and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio and Word
• Financial knowledge (accounts payable, accounts receivable, etc) preferred
• Knowledge of Trilogie preferred
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous projects, with domain expertise in one business area
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of the software development life cycle methodologies, processes and procedures.
• Act independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the application of various systems. Provides technical consulting on complex projects
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small and large group

**** ePlus inc. is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ePlus inc. promotes affirmative action for minorities, women, disabled persons, and veterans****

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