Business Analyst - Mid Level

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Job description

NOTE: This is a contract to hire opportunity located in the Raleigh / Durham, NC area. The position will initially be 100% remote, but the candidate will be required to work in a hybrid office environment when appropriate. Candidates MUST have a currentthat is in advance of a , have a or be U.S. Citizen. C2C consideration is possible if the candidate meets the employment authorization expectations AND can convert to a direct employee of the client starting at 6-months or beyond. There will be no conversion fee for the transition.

Summary

We are working with a leader and influencer in transportation logistics. Using "best in tech" and thinking out of the box is what makes our client a go-to company. They are seeking a mid-level Business Analyst to help deliver exceptional software applications through thorough analysis in a fast-paced Agile environment.

The successful candidate will drive Agile software development effort by acting as the voice of the customer to define and clarify user stories with the development teams through continual team collaboration, business acceptance testing, making quality decisions and taking responsibility for the overall development team success.

Responsibilities:

• Write user stories, test, and sign off on the business functionality completeness.


• Elicit business goals and collaborate with business owners and subject matter expects to develop new product ideas.


• Identify potential solutions to business problems by applying technical and non-technical analysis.


• Assist the Product Manager in developing road maps that include these new product ideas.


• Provide third level support to the product support team as the product subject matter expert.


• Analyze and assess data usage and product performance for maintenance prioritization.


• Continually prioritize work within the budget, level of effort and opportunity costs constraints by leveraging customer, product support, internal IT, and other stakeholder interests.


• Work can be defined as user stories, features, new products, projects, or a process improvement.


• Classify and prioritize bugs


• Facilitate requirement resolution among multiple and conflicting parties (AAR) or interface with stakeholders to obtain requirements (Commercial and Central). The user stories will include the business logic, requirements, expected behavior and user acceptance criteria.

Product Launch/ Releases:

• Lead launch plans and servicing requirements; confirm that the new releases function as intended and there is no negative impact to existing functionality.


• Provide Customer Service and Product Support training.


• Develop customer communication plans.


• Author and manage business rules and workflows.


• Understand internal and external dependencies for assigned products (1 to 5). Project approval cycle (gaining consensus from key stakeholders).


• Ad hoc analysis and reporting.


• Multi-day, in-person meeting planning and logistics (AAR).


• Review and update release build documents.


• Act as business representation for release pre-implementation meetings.


• Attend and contribute to face-to-face customer meetings.


• Attend off-site conferences and tradeshows.


• Participate in product maintenance review, research, development, and testing.


• Support on-boarding for new team members.


• Create and maintain documentation of business processes and application user guides.

REQUIRED SKILLS:

• Bachelor's level degree in Business Administration, Computer Science, Engineering, or relevant field


• Minimum of three years of experience as a BA in a software development environment


• Experienced in research and analysis of data, market needs and customer issues.


• Experience in analysis, basic statistical analysis; must be able to write basic SQL queries

DESIRED SKILLS:

• In lieu of a degree a minimum of 7-10 years of relevant experience will be considered.


• Strong ability to manage multiple activities in a deadline-oriented environment; highly organized and flexible.


• Confident in building customer and industry relationships.


• Strong research skills with an attention to detail.


• Exceptional listening, verbal, and written communication skills.


• Strong Microsoft Office skills.


• Ability to work independently and jointly in unstructured environments in a self-directed way.


• Ability to take a leadership role on projects and with customers.


• Strong facilitation and conflict resolution skills.


• Experience in technical messaging formats.


• Working closely with team members during development and product launch.


• Background in geographic information systems (GIS) preferred, particularly requirements elicitation and application development involving geospatial data, location-based use cases and map-based capabilities.


• Related education, experience, or certification in Geography / GIS a plus.


• Rail industry or logistics is a plus

Experis IT is a top-3 global leader in professional resourcing and project-based workforce solutions providing companies with in-demand expertise in IT, Engineering and Finance. As part of the Manpower Group, we connect skilled IT professionals to organizations in an ever-evolving technology industry. With over 9,000 people currently working in some of the most advanced technologies available, we are a premier company to help you identify your next position. Operating across more than 50 countries, Experis has grown into a $3.3 billion business. As companies transform and invest in new digital infrastructure, enterprise applications, cloud, and cyber security the need for IT skills and tech-based solutions accelerates.

- provided by Dice