Business Analyst(CLM)

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Job description

Business Analyst (CLM)

Location-Remote

Job Type: Contract-to-Hire

Position Summary

The position contributes to the company's success by acting as a bridge between business problems and technology solutions. The Business Analyst's role is someone who analyzes organizations, designs their processes and systems, and assesses the business model and potentially its integration with the selected technology. The Business Analyst will be a key leader in improving the quality of the services being delivered. The Business Analyst will support the development of training material, participate in the customer implementation, and provide post-implementation support. Our ideal candidate will have significant exposure to CLM software implementation, contract management, and documentation of business processes and software requirements over several years.

Summary of Key Responsibilities

• Prepare accurate and detailed requirement specifications documents, user interface guides, and functional specification documents
• Communicate effectively with external clients and internal teams to deliver product's functional requirements
• Document the acquired results of analysis and workflows as well as obtain sign-off from the appropriate client
• Capture detailed notes and action items for meetings
• Design and execute test scripts and test scenarios
• Coordinate with the business unit who perform testing, validating, evaluation of new applications and functions, and determine issues
• Identify issues that could impact scope and work with the project manager to identify solutions
• Manage any change requests related to the working project plans daily to meet the agreed deadlines

Desired Skills and Experience

• 3+ years of business process analysis experience
• Experience in consulting on software implementations involving integrations and customizations at large Fortune 500 companies, preferably with ECM/CLM, CRM or ERP systems
• Preferred platform experience: Salesforce and/or ServiceNow
• Hands-on experience/configuration skills with Contract Management processes and solutions (e.g. Conga/Apttus, Ironclad, Agiloft, Avenir, DocuSign CLM, etc.)
• Salesforce and/or ServiceNow Administration experience required
• Exposure to contracting or contract management as a Legal professional or knowledge of Contract Management processes and solutions is preferred
• Experience in documenting business processes, use cases, and software requirements
• Advanced skills in MS Office including Word, PowerPoint, Visio, and Excel
• Meticulous attention to detail, superb organization skills, and strong sense of ownership
• Hard-working and innovative
• Ability to analyze and document complex business processes
• Ability to make effective decisions under pressure
• Ability to think analytically and should be a problem solver
• Ability to gather and interpret relevant data and information
• Exceptional communication skills (including relationship-building, conflict resolution, and presentation skills)
• Analytical skills, especially the ability to generate alternative solutions and manage risk by driving criteria for trade-off decisions
• Minimum of 2 years of resource, communication, issue/risk, scope management
• Proven ability to work independently and as a team member/leader
• Possess the ability to work within strict deadlines
• Bachelor's degree in Business Administration, Engineering, Computer Science, or any related field from an accredited institution

Regards

Shabana Qureshi

Yes-M Systems LLC

- provided by Dice