Clinical Systems Analyst - Business Analyst

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Job description

Clinical Systems Analyst - Business Analyst

Canada Remote Worker

The Emmes Company, LLC ("Emmes) is a global, full-service Clinical Research Organization dedicated to excellence in supporting the advancement of public health and biopharmaceutical innovation. We believe in the power of truth, so much so that we named our company Emmes, which means truth. Through decades of experience we have learned that collaborative relationships thrive and human health benefits when truth is our compass.

Our "Character Achieves Results" culture is driven by five key values that guide our actions in the way we conduct research and distinguish us as an organization: Integrity, Agility, Passion for Excellence, Collaborative Partnerships and Intellectual Curiosity. We are a trusted partner to clients who share our passion for improving public health in a world of ever-changing scientific research.

If you share our motivations and passion in research, come join us! You will be joining a collaborative culture that empowers every Emmes employee - from entry level through top executive - to contribute to our clients' success by sharing ideas openly and honestly.

Primary Purpose

The Clinical Systems Analyst (CSA) is the liaison between the project team and the programming team. The CSA is responsible for managing a project's software development life cycle, assisting with implementation, configuration, training and support of Emmes' suite of software products for project needs, ensuring that requirements and specifications for systems are documented accurately and communicated to the programming group and project team, and assuring validation and 21 CFR Part 11 adherence. The CSA provides consultation on software products, IT needs and process improvements.

Responsibilities

• Manage a project's software development life cycle for Emmes' suite of software products; this includes developing timelines and coordinating and leading release meetings
• Communicate and liaise between the IT staff and project staff to ensure mutual understanding with regards to protocol workflow, technical requirements, time lines, system functionality, system capabilities, and new product features
• Provide domain expertise with Emmes' suite of software products
• Elicit requirements and write functional and configuration requirements for systems
• Evaluate requirements and determine feasibility based on system capabilities
• Research and propose efficient and economical solutions
• Create test plans and test scripts for functional requirements
• Troubleshoot system issues
• Prioritize and manage project technical issues and ensure timely completion
• Maintain comprehensive documentation in accordance with corporate SOPs and ensure Good Documentation Practice

Experience

• Bachelor's degree (in information systems preferred) and 2 years related experience or Master's degree with demonstrated working knowledge of scientific principles appropriate to the position
• Strong computer and analytical skills
• Previous experience with requirements documentation and systems testing preferred
• Attention to detail is a necessity
• Technical understanding of operating system and database concepts, and application troubleshooting experience preferred
• Knowledge of principles and methods of systems and application implementation, configuration management and maintenance, database management
• Working knowledge of SQL and JavaScript preferred
• Excellent written and oral communication skills and the ability to interact with people of all technical levels
• Excellent interpersonal skills, especially the ability to advocate, negotiate, listen and collaborate with a variety of individuals and groups
• Ability to work both independently and in a complex team environment
• Ability to manage multiple tasks

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The Emmes Company, LLC is an equal opportunity affirmative action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.