Commission Business Analyst

The Commission Business Analyst role is responsible for managing the business requirements of the specified business unit. This role will be required to work cross functionally across the organization in order to learn and understand the structure, policies, and operations of the business unit, and recommend solutions to improve general business processes and planning.

Define business requirements for Commissions processing software through partnership with business stakeholders

Document requirements and ensure appropriate details have been captured

Develop any additional technical requirements to support those business requirements

Track delivery of those requirements by the development team

Develop and execute testing of completed development activities against requirements prior to review by the end user.

Review new system change requests and identify impacted areas.

Manage detailed application requirements and collaborate with cross-functional teams to ensure quality function, features and user experience.

Lead requirements reviews with key business stakeholders for approvals.

Work with QA team to develop test plans and perform software testing to ensure efficient execution and adherence to business specifications and technical requirements.

Manage Tier 2 triage defect submissions through initial review and validation against documented requirements.

Compile, analyze, interpret, and present complex data related to current and future system configuration.

Serve as primary contact among HR, IT, HRIS, Payroll, and key business stakeholders to provide systems support and to fully leverage our system's capabilities to meet the needs of the business and our workforce.

Make recommendations for solutions or improvements that can be accomplished through system enhancement or alternative logic.

Performs other duties as requested.

REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Ability to prioritize and organize effectively

Ability to work independently, as well as in a collaborative and dynamic team environment

Ability to handle multiple projects and priorities

Ability to analyze and interpret data

Ability to quickly identify business problems/opportunities

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to communicate with all levels of management and company personnel

Ability to focus on deadlines, deliverables and prioritize tasks

Demonstrate understanding of different testing processes and methods

Proficient in Microsoft Office applications (Word, Excel, Outlook, Visio, PowerPoint)

Understanding of test automation framework and tools

Understanding of business architecture and its impact on testing environment

Understanding of commissions or incentive compensation practice