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Customer Support Representative

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Kutir Inc

2021-12-03 07:33:11

Job location Washington, District of Columbia, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Please check the job description as below and let me know you if you would be interested and available. Please share the resume and your expected pay rate.

Customer Support Representative

Holtsville, New York (Remote)

3+Months

Responsibilities:

  • Provides assistance to customers during all phases of the inventory process.
  • Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories.
  • Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer.
  • Prepares and enters required client information/requests into department's database to document customer interaction and resolution.
  • Works under close supervision to answer questions regarding company products and services.
  • Directs callers to appropriate resources
  • Escalates complex questions to more senior representatives

Qualifications

  • HS Diploma and College background required.
  • Light IT background preferred.
  • 2.Prior customer service experience a must.
  • Excellent communications skills.
  • Computer literate; exposure to Windows environment.
  • Worked remote previously preferred

Please Note: Due to the high volume of calls, I may miss your call, email is the better way to reach me, kindly co-operate
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Thanks & Regards.

Isaac Rajiv

Kutir Corporation

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