Direct Client Requirement || Business Analyst || AAA - Remote

• Collect key metrics across the Division: Collect IT division operational, product and financial metrics; conducts research and performs more complex analysis. Determine possible implications, trends or patterns to provide insight to decision-makers.
• Review and analysis: Reviews and analyzes various IT department, HR, and financial reports and data to identify root causes and implement improvements. Creates specifications to construct forecasts and models based on business data and knowledge of business processes.
• Develop reports and presentations for leadership: Develops a variety of reporting methodologies to capture identified metrics and KPIs that consolidate data in meaningful ways, communicate to IT leadership and enterprise view. Develop ad hoc and monthly reports on financial, operational, delivery, organizational and maturity based key performance indicators with a quarterly readout to a leadership audience at a senior management and executive level.
• Build requirements and drive progress of automated dashboard: work with Power BI team to build automated version of dashboard
• Special projects as needed: Ad hoc data analysis based on leadership needs

• Experience investigating, gathering and summarizing key operational and business department oriented metrics for IT organizations. Understanding of relevant KPIs for an IT organization.
• Strong analytical, research and organizational skills. Creative thinking and problem solving with an iterative mindset.
• Ability to develop business acumen and understanding of operational/product/financial concepts and models as they apply to IT and CSAA
• Experience in designing and authoring reports/dashboards to communicate key performance findings, with a focus on automating or streamlining to best practices
• Strong communication (verbal, written and power point) skills and ability to effectively communicate needs and core concepts with intent for understanding
• Good interpersonal, collaboration and teamwork skills
• Has knowledge of tools and protocols for developing effective visualizations and report building in a presentation format.
• Ability to effectively use desktop products such as Excel, Share point, MS Suite Teams, and Power point for analysis, collaboration and communication.

• Ability to learn and understand IT related operations and related performance indicators, and apply business concepts to effectively translate indicators into management related reporting
• Ability to work independently in a remote environment and to take initiative on reaching out and collaborating with remote team members as needed
• Previous experience in benchmarking IT organizational performance using methods such as balanced scorecard, maturity assessment, hypothesis based analysis
• Experience using static or dynamic visualization tools such as Power BI, Tableau, Access or Excel
• Experience with MS Suite tools such as Excel, Power point, Visio, Power BI and Share point file sharing and website design, as well as MS Teams and other collaboration tools

Thanks and Regards,

Akitha || Recruiter

O2 Technologies Inc ||Website:

Email: || +1