Director Secretary - Nursing Administration

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Job description

About Akron Children's HospitalAkron Children's Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation's best by U.S. News & World Report. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we're making it easier for today's busy families to find the high-quality care they need. In 2020, our health care system provided more than 1.1 million patient encounters. We also operate neonatal and pediatric units in the hospitals of our regional health care partners. Every year, our Children's Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school. With our Quick Care Online virtual visits and Akron Children's Anywhere app, we're here for families whenever and wherever they need us. Learn more at akronchildrens.org.OUR PROMISESTo treat every child as we would our ownTo treat others as they would like to be treatedTo turn no child away for any reasonWe are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.Full Time 40 Hours per Week Monday - Friday Day Shift Summary:Provides general administrative secretarial support to departmental leadership, as well as other department personnel. Responsibilities:1. Communicates effectively via personal contact, phone, email and in writing with the following, including but not limited to, department team members, department leadership, hospital staff, community professionals, vendors and consultants.2. Coordinates and schedules appointments on behalf of the individuals supported. 3. Receives clients upon arrival in the department. 4. Answers and routes incoming telephone calls to appropriate team members. 5. Coordinates processes and procedures to ensure efficient operation of the department. 6. Efficiently and accurately uses computer for generation of reports, letters, forms and other communications or documents. 7. Responsible for copying and faxing documents to designated recipients. 8. Participate in cross coverage efforts with other secretaries/departments as directed. 9. Other duties as required. Other information:Technical Expertise1. Proficient secretarial skills are required2. Excellent communication skills, both verbal and written are required.3. Ability to work well under pressure to prioritize and complete required tasks and responsibilities in a timely and accurate manner.4. Must have exceptional organizational skills, coupled with the ability to work well with and adapt to various personalities.5. Must possess excellent customer service skills.6. Proficiency in the English language with excellent use of grammar and spelling is required. 7. Experience in health care is preferred.8. Ability to type 55 words per minute (WPM) coupled with excellent transcription skills is required. 9. Experience working with various levels within an organization is required.10. Experience working in Microsoft Office (Outlook, Excel, Word, PowerPoint) or similar software is required. Education and Experience1. Education: High school diploma or equivalent is required. 2. Certification: None3. Years of relevant experience: Minimum three (3) years of administrative assistant/secretarial experience is required.4. Years of supervisory experience: None. Full Time FTE: 1.000000Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. EEO is the law, please click/copy paste the link below to learn more: : ADMINISTRATIVE