Financial Education Coordinator

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Job description

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

But if you're the kind of person who also cares about making an impact and serving our nation's wounded warriors and their families, then you're exactly the kind of person we're looking for.

Change the life of someone who served their country, and join an organization that not only supports you, but empowers you to make that change a reality.

When you join the Wounded Warrior Project family, you're committing to making a difference. We make a commitment to you too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

The Wounded Warrior Project (WWP) Financial Education Coordinator provides administrative, programmatic, and project support to the Financial Education (FE) team and serves as the first point of contact for new alumni and family support members registering with the FE program.

DUTIES & RESPONSIBILITIES

* Provide information to warriors and family support members to provide education to them on the Financial Education (FE) program and services.
* Manage incoming queue of new alumni and family support registration. Prioritize incoming calls and emails, vetting, and timely responding to basic inquiries.
* Screen new FE alumni and family support members for event and seminar eligibility.
* Coordinate and register new alumni and family support members for FE services and seminars.
* Provide administrative support for ongoing alumni seminar registrations and coordinate with FE team on recurring registrants.
* Maintain scheduling requirements for new and ongoing seminars and events.
* Coordinate availability with onsite facilitators and room reservations.
* Provide logistical and administrative support for Financial Education events and seminars including Cvent and campaign administrative duties.
* Provide administrative support for FE team, e.g., record meeting minutes and special projects.
* Coordinate with FE specialists, program leadership, program partners, and internal support teams to maintain and update warrior-facing communications through WWP online engagement.
* Enhance alumni awareness of Financial Wellness and enrollment into FE through program collaboration.
* Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

* Effective written and verbal communication skills.
* Effective organizational and time management skills. Demonstrated ability to manage multiple priorities and effectively complete assignments and meet deadlines.
* Strong interpersonal skills and emotional intelligence. Ability to interact effectively with individuals and families from diverse backgrounds and build effective working relationships telephonically.
* Basic understanding of military and veteran issues and military culture.
* Demonstrated computer proficiency using Microsoft Office Word, Excel, Outlook, and PowerPoint. Demonstrated proficiency with Salesforce, Cvent.
* High energy level. Self-starter; willing to take initiative.
* Unequivocal commitment to the highest standards of personal and business ethics and conduct.
* Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

* One year of customer service or administrative support experience.

Preferences

* One year of experience working with Salesforce and Cvent.
* One year of experience working with military or veterans' population.

EDUCATION

Requirements

* High school diploma or GED.

Preferences

* Associate degree.

WORK ENVIRONMENT/PHYSICAL DEMANDS

* General office environment; temperature controlled.
* Up to 10% travel.

For Colorado Applicants: We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help them remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package to our teammates that includes: Medical/Prescription drug, Dental, Vision, Life/AD&D, Short/Long-term Disability, and an Employee Assistance Program. WWP also offers a retirement plan, a competitive PTO package, Sick Leave, 12 Paid Holidays, Birthday Holiday, Education Assistance, and Bereavement Leave. The estimated hiring range for this position is between $39,200 - $44,100 annual base salary, subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

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Wounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note:

Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."