IT Business Systems Analyst - 100% Remote

Responsibilities and Duties:

• Ensures system configuration accuracy based on business, clinical, and compliance requirements; including but not limited to FWLTC, ECM, DocuTrack.
• Acts as the liaison between stakeholders, including sponsors, business users, technology teams and support teams, while working closely with the Technical Application Manager on high-level program initiatives, upgrades, and implementations.
• Works closely with teams to ensure QA Sign off for new builds, processes, or upgrades.
• Assists with the gathering of business, clinical, and regulatory requirements from multiple business units to ensure a successful system build.
• Manage implementation documentation content and collaborate with the training team.
• Perform gap-analysis and prioritize software deficiency escalations.
• Defines, analyzes and documents current and future business processes, workflows and associated software; performs and documents gap analysis between the current and future states.
• Understands and documents Use Cases; identifies the essential requirements and workflow.
• Understands and documents accurate, traceable and testable business requirements and functional specifications; manages document changes.
• Supports all aspects of user acceptance testing, including interfaces to external systems.
• Recommends software solutions for project team consideration.
• Validates the software and process solution meets the documented business and functional requirements.
• Participates in upgrades to existing software.
• Manages meetings and work sessions with all levels of a project team, including management and remote team members.
• Analyzes data through the use of a variety of query tools; Learns software with minimal training.
• Assists in the continuous improvement of company methodologies and procedures.

Qualifications:

• 3 years of Long-Term Care Pharmacy experience preferred.
• CBAP (Certified Business Analysis Professional) preferred
• Proficient in SQL Query Tools and SSRS.
• Demonstrated excellent written and verbal communication skills
• Must possess strong analytical and technical skills
• Demonstrated work experience in business analysis to include elicitation of requirements, document management, requirements traceability Use Case development and translating high level requirements into functional specifications.
• Defining business problem, scope of work effort and associated measurable success criteria.
• Diagramming and presenting AS IS and TO BE business workflow, identifying workflow priority for change.
• Able to work in fast paced, multi project environment, professional behavior in all aspects of work
• Self-starter, proactive, assertive and able t express ideas in a variety of atmospheres.
• Possesses strong interpersonal skills, including team and partnership building.