Manager, Training, BK NA

Job description

About Restaurant Brands International: RBI is one of the world's largest quick service restaurant companies with more than $32 billion in system-wide sales and approximately 26,000 restaurants in more than 100 countries and U.S. territories. RBI owns three of the world's most prominent and iconic quick service restaurant brands BURGER KING, TIM HORTONS, and POPEYES. About Restaurant Brands International: RBI is one of the world's largest quick service restaurant companies with more than $32 billion in system-wide sales and approximately 26,000 restaurants in more than 100 countries and U.S. territories. RBI owns three of the world's most prominent and iconic quick service restaurant brands BURGER KING, TIM HORTONS, and POPEYES. Our Opportunity: Operations Trainers play an important role in the execution of classroom training for managers in the Burger King brand. As a sub-function of the BK Americas Operations team, Trainers will travel up to 60% of the time facilitating specially developed training content to varying levels of management from different franchisee organizations across the country. For that reason, we are open to all home based locations. Roles andResponsibilities: Facilitating course content per course design Conducting pre-training calls with franchisee leadership and staff to assess training needs and adjust course facilitation as needed Support franchisee registration and enrollment needs (i.e. participant planning) Support ongoing content designing and updates Enrich courses with visual aids and other facilitation techniques to engage participants Ensure course participants are properly certified upon course completion Report outcomes from trainings Conduct post-training support routines (i.e. restaurant visits) Managing and reporting travel logistics, travel budgeting, etc. Required Skills: Previous experience as a Training Facilitator, Training Coordinator or similar role ATD Training Skills Certification or equivalent certification preferred Knowledge of traditional and modern educational techniques Hands-on experience with Learning Management Software (LMS) Excellent communication and organizational skills BSc degree in Education, Human Resources Management, Organizational Psychology or relevant field Previous QSR or similar experience preferred Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.