Office Associate

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Job description

Location: Arlington, Virginia
Categories: Facilities and Security
Req ID: 5111

Overview

You take pride in helping to keep the ship running smoothly. Organization? You wrote the book. You perform best when the pressure is on, keeping your cool as you flex and adjust with the dexterity of an ergonomic office chair.

Smooth sailing doesn't happen by accident, and careful planning and prioritization is critical to your organization's efficiency and success. Even the tiniest of details deserves your attention, and you take pleasure in checking "complete" on tasks both big and small. You drive change by developing new processes to streamline the way things are done, which allows you the opportunity to grow your contribution.

Being challenged in a fast-paced environment is as critical to you as the smallest detail in a carefully crafted email. And though you can handle your own, you're not a lone wolf. You excel best in a supportive, team-based culture.

Join us and you'll find fulfillment in helping others achieve success!

Your Responsibilities Include

• Coordinating and communicating with key points of contact to ensure guests' needs are met with a high degree of professionalism and hospitality
• Managing phone calls for a large organization by connecting the caller to the correct point of contact, taking and delivering messages, and answering frequently asked questions
• Managing kitchen and office supplies, including vendor relationships, ordering, inventory, deliveries, stocking, invoicing, and aesthetics of supplies throughout the space
• Discovering customer needs to effectively implement the best solutions, improve response times, and lead to better results
• Managing mailing and shipping processes, including outgoing shipments, mail and package deliveries and distribution, package and supply storage organization, and invoicing
• Managing workspace setup for employees, including office supplies and informational packets
• Acting as liaison between the security team, staff, and guests to ensure that sites remain secure, including management of keys
• Managing print solutions, including maintenance and troubleshooting, vendor relationships, and supply refills
• Managing aesthetics of common areas, including lobbies, collaboration space, conference rooms, kitchens, and print areas

Knowledge and Skills You Bring to the Organization

• 1+ years of professional experience in operations, facilities, executive administration, reception, hospitality or related fields in a fast-paced, professional setting
• Ability to lift up to 25 lbs regularly
• High degree of professionalism with strong verbal and written communication skills
• Entrepreneurial drive to continuously improve processes, results, and experiences for customers and guests
• Customer focus mentality and ability to anticipate customer needs
• Ability to adapt to changing circumstances
• Strong organizational skills and ability to multi-task and meet deadlines
• Proficiency with Microsoft applications including Outlook, Word, Excel, OneDrive, and SharePoint
• Excitement for the vision of Stand Together

About Us

We work with: Nonprofit leaders at over 100 community-based groups. Over 700 of the country's most effective business leaders and philanthropists. Over 1,000 professors at 350 universities. Tens of thousands of K-12 teachers. And millions of grassroots activists in 35 states. We've united to move toward a society where people succeed by helping others, so that everyone has the opportunity to realize their extraordinary potential.

Our Values

Working at The Seminar Network is different from many other organizations. We have a relentless commitment to a culture based on a business philosophy called Market Based Management ® (MBM ® ). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

We believe that diversity in experiences, perspectives, knowledge and ideas fuels creativity, broadens knowledge, and helps drive success. That's why we're proud to be an equal opportunity employer and strive to treat all employees with honesty, dignity and sensitivity. We welcome all qualified applicants regardless of race, color, national origin, ethnicity, religion, sex, pregnancy, sexual orientation, gender, gender expression or identity, age, disability, veteran status, marital status or any other legally protected class.

#PM19

PI