Senior Recruiter, Customer Success

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Job description

Military Veterans are Encouraged to Apply.


Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Splunk careers and how you can become a part of our journey!

Splunk is the world's first Data-to-Everything Platform. Now organizations no longer need to worry about where their data is coming from, and they are free to focus on the business outcomes that data can deliver.

What We Offer You:

• A constant stream of new things to learn.
• Highly talented and dedicated peers.
• Breadth and depth. Do you want to make an impact? The work you'll do will directly impact the experience of our candidates.
• Growth and mentorship. We believe in growing our talent through ownership and leadership opportunities.
• An open, fun, supportive and collaborative work environment.
• We trust our colleagues to be responsible with their time and commitment, and believe that balance helps cultivate an excellent environment.

Role:

Due to our expansive growth we are seeking an exceptional Customer Success Recruiter to join our team. You will lead full-cycle recruiting, while sourcing passive candidates, and significantly contributing to our growth. Are you someone that can lead by example, deliver great customer service to your hiring managers and candidates, and have high-energy in a rapidly changing environment? This could be the role for you, are you up for the challenge?

Location: Person can be located anywhere in the US

Responsibilities:

• Effectively collaborate with the leadership team to understand their talent needs, and build a staffing plan.
• Build a pipeline, and produce a target list of passive candidates for assigned searches through research and heavy sourcing; cold calling, phone screens, and networking.
• Effectively use our ATS to track & manage the recruitment process flow.
• Post job descriptions in various LinkedIn groups, user groups and niche job boards.
• Generate a high volume of quality candidates under tight deadlines.
• Manage multiple searches with attention to meeting customer deadlines.
• Provide weekly reports and metrics on recruiting activity.
• Strategize and develop new "out-of-the box" methods to fill your pipeline.

Requirements:

• 5+ years of full-cycle recruiting experience at an agency or enterprise software company. Both agency and in-house software recruiting experience is preferred.
• GTM recruiting experience strongly preferred; Professional Services and Public Sector experience highly desired
• Experience recruiting for positions that require a government security clearance
• Strong network and experience recruiting top performing Customer Success professionals in the US and Canada.
• Proven success in recruiting for technical and functional positions.
• Experience in building a robust pipeline of high-caliber SaaS software talent, and ability to demonstrate creativity in your search methods.
• Excellent communication, social networking, relationship building, advising skills, and the ability to partner effectively with all teams.
• Leads by example: A great teammate who is self-directed and highly motivated with a sense of urgency, and has strong organizational and multi-tasking abilities.
• Demonstrable ability to successfully prioritize and manage a large and diverse requisition load in a dynamic, constantly changing work environment.
• Excellent assessment skills.
• Hi-integrity; hi-degree of professionalism, and can be trusted with confidential HR information.
• Experience with Jobvite Applicant Tracking System is a plus.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Thank you for your interest in Splunk!