Vice President, Privileged System Administration

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Job description

DescriptionAbout this role. The senior Unified Communications Engineer (Vice President) will be a specialist in innovative unified communication products and will assist in leading the team that is responsible for the design, development, delivery, and experience of Unified Communication System platforms. The individual will work closely with the wider technology teams on forthcoming projects to ensure any proposed infrastructure delivers the best service and integrates with existing and future technology. The role will be responsible for designing and developing new UCC solutions, improve the performance and scalability of existing systems, help define security standard methodologies and develop innovative, ground breaking tools for front office voice, video, contact center and trading systems. To do this, the individual will need to maintain awareness of the latest trends and developments in unified communications and collaboration as well as partner with other IT infrastructure teams within BlackRock. The role will also involve supplier management, so the individual will need to be able to establish productive partnership with technical companies and suppliers. Responsibilities include: Lead or supply to the technical delivery of projects, including design, configuration and installation of technical solutions that meet business expectations. Architect, design, deploy and maintain enterprise telecommunication and Unified Communications equipment. Skilled in handling or leading a team and delivery of all responsibilities for that team consistently. Prepare detailed evaluations, requirements, and recommendations to technical and architecture designs for new UC technologies/services and their integration into the enterprise. Expertise in setting and handling client expectations, with the ability to establish and maintain a high level of client trust and confidence. Research, analyze, recommend and implement new software, hardware, tools, systems and processes to provide pioneering partnership experience. Build and maintain project-related documentation, ensuring that accurate information is always available to other colleagues. Ensuring maximum availability, integrity and performance of the Unified Communications infrastructure. Responsible for being a technical issue contact for users, more junior team members and other teams. Strong troubleshooting skills accompanying creating thinking to resolve complex and non-complex issues. Responsible for aligning with approved policies and processes defined by unified communications and other groups. Qualifications: 10+ years of experience in designing, configuring, and implementing Cisco UC Collaboration Suite of products. Advanced level experience of designing, configuring and supporting Cisco Unified Communications infrastructure (CUCM, CUC, SME and IMP). Advance knowledge of Cisco Dial Plan design and troubleshooting. Knowledge of IPC Trading System and Voice Recording platform. Experience working with Cisco Voice Gateways (ISR G2 / 4K) and CUBE. Experience working with MGCP, H.323 and SIP implementation within voice network. Knowledge of Cisco Voice Gateway, CUBE and Protocols (SIP, H.323 and MGCP). Knowledge of ESXi Virtual platform. Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Knowledge of Microsoft Teams Audio Conferencing and Calling Features. Knowledge of Information security best practices and their implementation within Unified Communications. Solid analytical skills which result in sound decisions, solutions, and recommendations. Strong troubleshooting skills accompanying creating thinking to resolve complex and non-complex issues. Outstanding written and verbal communications skills complemented by proven expertise in relationship building and management. Understanding of ITIL standard methodologies and processes. Knowledge of Python programming and SQL queries is a plus. Relevant Cisco Collaboration accreditation is preferred. Our benefits: To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. BlackRock's purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of September 30, 2020, the firm managed approximately $7.81 trillion in assets on behalf of investors worldwide. For additional information on BlackRock, please visit | | LinkedIn: BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. About BlackRock. At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit careers.blackrock.com || | | LinkedIn: BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.