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Business Analyst, Insurance
Storable
2021-12-03 07:35:01
Alachua,
Florida,
United States
Job type: fulltime
Job industry: Consulting & Corporate Strategy
Job description
Storable is looking for a Business Analyst, Insurance to work within our Business Operations team in supporting the sales, marketing, and service efforts related to our Insurance business.
Storable's insurance solutions consist of a variety of insurance products distributed through various channels to serve different customers and their risks. The core of this role is centered around independently, proactively, and expertly leading the advancement of our insurance operations by applying one's skillset to the analytical, process, project, and system needs of our hyper-growth Insurance product.
Are you up for the challenge?
About us
We are the leading technology provider for the $39 billion self-storage industry. Our solutions, which include more than 24,000 facilities, offer consumers the ability to find, compare and book self-storage, manage the operations of their storage business, and a host of other capabilities that make them better business managers.
At Storable, we believe storage operators should have one partner they can trust to help you get the results they need for their business. That's why we've built the industry's first fully integrated platform that offers facility management software, facility websites, marketing programs and services, payments, and deeply integrated tenant insurance capabilities all in one solution.
We leverage our platform in combination with our over 25 years of storage industry expertise to help our thousands of storage customers achieve their tenant experience and operational efficiency objectives every single day.
Location: Remote
- You must reside as a permanent resident in one of the following states: TX, NC, CO, KS, MO, PA, IL, IN, TN, FL, AL, LA, MD, MI, MS, NEB, NV, OK, SC, VA, WI, WY
What you will do every day:
- Work with internal customers to analyze business needs and align the Business Operations roadmap to strategic goals.
- Develop and maintain an appropriately prioritized backlog of user stories to ready them for solutioning.
- Recommend, scope, and work to implement changes to processes or systems to improve the efficiency, measurability, or effectiveness of day-to-day operations.
- Drive projects to successful completion by developing business cases, capturing and prioritizing requirements, exploring those requirements, diagramming workflows, creating knowledge for the project team and stakeholders, and deploying deliverables to the company.
- Own the development and delivery of Insurance KPIs to the senior leadership team.
- Independently discover, forecast, measure, and present the impact of pricing changes, new sales strategies, and other margin-impacting activity.
- Make prioritization decisions and communicate trade-off analysis to stakeholders to stay focused on delivering the most important value to the business at any given time.
- Comfort working with and combining multiple data sets that may not have a unique identifier between them
- Create operational reports and dashboards weekly so the Insurance team can make informed decisions
- Proactively stay up to date with product features and process changes that affect insurance performance and implement reporting adjustments to monitor these changes.
What you need to bring to the table
- 4+ years of relevant experience as a Business Analyst, Operations Analyst, Product Owner, or Product Manager.
- An ability to coordinate, organize, and execute on objectives with minimal oversight.
- Extreme proficiency in Excel. Experience using advanced Excel functions, visualization methods, and macros required.
- Expert proficiency with CRM tools (for ex. Salesforce, Zoho) including a technical understanding of objects, formula fields, picklists, flows, reporting, and dashboards.
- Expert understanding of a deal lifecycle from a business and systems perspective, and a history of improving that lifecycle through process enhancements.
- Expert proficiency in Agile methodologies including project management, backlog management, and iterative development.
- A history of project management achievements revolving around migrations, integrations, automation, analytics, or process improvements.
- A highly effective note-taking and organization strategy for capturing information for oneself and one's team.
- Strong analytical skills, specifically with Salesforce's reporting system and database data sets, to solve business problems.
- Experience using Tableau for KPI Dashboards.
- Experience using Jira and Confluence.
- Experience, comfort, and effectiveness presenting to senior and executive leaders.
- Comfort conducting prioritization and tradeoff conversations with stakeholders.
- Comfort leading several meetings a week amongst your peers and/or stakeholders.
- Flexibility and nimbleness - Storable is a fast-moving company, so our sales tactics, product offerings, and overall strategy might pivot. We're looking for someone who is excited by rapid growth and eager to adapt our processes accordingly.
Bonus points
- Salesforce administration certification
- Agile, Scrum, or other project management certification
- SQL, Visual Basics for Applications, Python, and/or R experience
- Familiarity with the insurance industry, particularly relationships between agencies, carriers and claims management
Benefits and Perks:
- Generous health coverage for you and your family, including short- and long-term disability coverage, 401(k) and HSA matching, two-times base salary company-provided life insurance, emergency loans, legal coverage and more.
- Engage remotely! Since 2020, we've transitioned to a fully distributed environment but that doesn't mean we're not connected. We continue to run regular contests, trivia games and remote happy hours!
- Instant-access and flexible vacation. We trust you, so we have a 'take what you need' vacation policy. No waiting to use it or need for accruals.
- Do More, Be More - Company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! We've had Storriors buy themselves a Peloton, travel to Mexico and redo their back patio among other things.
- Company anniversaries, birthdays, weddings, adding children to a family, first-time home buyers and more are celebrated.
- We encourage you to get active in the community by joining one of our offsite volunteer and community service events and by using volunteer PTO time.
- Self-care matters, so we offer the opportunity to take a load-off and enjoy a mental health day outside of your normal PTO time.
- Fully-paid parental leave: 12 and 6 weeks for primary and secondary caregivers respectively.
- 'Paw'ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
- Caregiver Leave: four weeks of fully paid time away from work to take care of aging dependents or family members, if needed.
- Monthly home data stipend added directly to your paychecks to help cover the cost of home internet, plus a new hire home office sign-on bonus of $250.
Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities.